Construction Claims Consultant

Socket.dev; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking a Senior Claims Consultant to provide expert claims advocacy for design and construction clients. Analyze complex professional and general liability claims, consult with clients, and navigate insurance programs with superior client service.

The role requires in-depth coverage analysis, claims investigation, and the ability to draft coverage responses. Strong Excel/PowerPoint/Word skills and willingness to travel are essential.

Qualifications

• In-depth coverage analysis and liability exposure assessment.
• Ability to analyze and interpret complex design and construction liability claims.
• Strong written and verbal communication skills.
• Proficiency with Excel, PowerPoint and Word for client reporting.

Responsibilities

• Analyze and consult on professional and general liability claims.
• Develop resolution strategies and assist with claims programs.
• Coordinate claims management with clients and carriers.
• Travel to meet clients and attend industry trainings.

Skills

Coverage analysis

Claims management

Investigations

Communication skills

Travel willingness

Education

BA/BS in business or related field

Tools

Microsoft Excel

PowerPoint

Microsoft Word

Job description

PRIMARY PURPOSE: To provide claims advocacy representing our design and construction clients. Analyze and consult with clients on complex or technically difficult design and construction professional liability and general liability claims; to help clients navigate complex insurance programs; to coordinate claims management within industry best practices and specific client service requirements; and to providing high levels of customer service.

ROLE: The Senior Claims Consultant will have the following skills sets and be able to:

• Perform in depth coverage analysis, investigation, liability and potential exposure analysis
• Understand claims-made policies
• Investigate and resolve coverage disputes
• Assist insureds with the development and implementation of resolution strategies of professional and general liability claims
• Assist as needed with development of client’s claims programs
• Have superior written and verbal communication skills
• Highly organized and efficient in a fast-paced multi-tasked environment
• Able to prioritize effectively to accomplish objectives with creativity and enthusiasm, and with minimal supervision.
• Demonstrate high level of understanding of individual state and civil laws, claims practices and regulatory requirements.
• Proven ability to analyze coverage and draft coverage response letters on complex matters.
• Strong analytical and organizational skills
• Excellent influencing and negotiation skills; proven ability to collaborate and build relationships across teams.
• Flexibility to travel.
• Exercise’s initiative: demonstrates accountability, adaptability, service motivation, respects the differences of others, and accepts personal responsibility.
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word

• Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience
• Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs
• Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices
• Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Understands industry trends and governmental regulations
• Ability to complete continuing education requirements as needed
• Ability to attend company, department, and team meetings as required, including industry training sessions
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines
• Ability to travel by automobile and aircraft
• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
• Ability to work on a computer for a prolonged amount of time
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States