Claims Casualty Unit Manager

AAA - American Automobile Association; United States; Remote; USD 117,000 - 157,000; Full time

Job summary

AAA - American Automobile Association is seeking a Claims Casualty Unit Manager to ensure quality claims processing within an acclaimed organization. The ideal candidate will possess strong managerial and communication skills, contributing to employee development and regulatory adherence. This is a great opportunity to join a rewarding team with a commitment to excellence, offering comprehensive benefits and competitive salary.

Benefits

Health coverage for medical, dental, vision

401(K) saving plan with company match AND Pension

Tuition assistance

PTO for community volunteer programs

Wellness program

Employee discounts

Annual bonus performance incentive program

Qualifications

• 7-10 years of claims handling experience required.
• 3-5 years of management experience required.
• Valid driver’s license with safe driving records required.

Responsibilities

• Ensure all claims meet quality and regulatory requirements.
• Regularly review claim files and monitor audits and performance reports.
• Recruit and develop team members effectively.

Skills

Strong organization skills

Planning

Delegation

Strong communication skills

Interpersonal skills

Education

Four-year degree

Job description

AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.

What’s in it for me?

Career opportunities across multiple business lines and states

What you’ll do:

You will bring your expertise to a best-in-class organization that is focused on delivering quality service to our members. Your responsibilities will include:

Ensure all claims within the unit meet or exceed quality and regulatory requirements

Regularly review appropriate claim files for quality and monitor results of all audits, performance reports and customer survey data

Ensure corrective actions are taken to correct deficiencies

Recruit and develop people

Effectively oversee/participate with the management team in employee recruitment to ensure appropriate staffing

Identify and implement staff development and training need to support an effective succession plan

Timely and responsive employee coaching and performance counseling

What you bring:

Four-year degree or commensurate experience highly desirable

Technical experience includes 7 to 10 years of claims handling

Three to Five years management experience

Strong organization skills, planning and delegation

Strong communication skills are a must as well as excellent interpersonal skills

Ideal candidate can effectively lead change

A valid driver’s license with safe driving records required.

The starting pay range for this position is:

$117,600.00 - $156,400.00

Claims Casualty Unit Manager

AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.

What’s in it for me?

• Annual bonus performance incentive program

• Career opportunities across multiple business lines and states

What you’ll do:

• You will bring your expertise to a best-in-class organization that is focused on delivering quality service to our members. Your responsibilities will include:

• Ensure all claims within the unit meet or exceed quality and regulatory requirements

• Regularly review appropriate claim files for quality and monitor results of all audits, performance reports and customer survey data

• Ensure corrective actions are taken to correct deficiencies

• Recruit and develop people

• Effectively oversee/participate with the management team in employee recruitment to ensure appropriate staffing

• Identify and implement staff development and training need to support an effective succession plan

• Timely and responsive employee coaching and performance counseling

What you bring:

• Four-year degree or commensurate experience highly desirable

• Technical experience includes 7 to 10 years of claims handling

• Three to Five years management experience

• Strong organization skills, planning and delegation

• Strong communication skills are a must as well as excellent interpersonal skills

• Ideal candidate can effectively lead change

• A valid driver’s license with safe driving records required.

The starting pay range for this position is:

$117,600.00 - $156,400.00

Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

About the company

American Automobile Association is a federation of motor clubs throughout North America.

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