Claims Assistant

Sedgwick Claims Management Services Ltd; Dublin, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sedgwick Claims Management Services Ltd, based in Dublin, OH, invites applications for a Claims Assistant. The role provides clerical support to the claims staff and involves data entry, file processing, mail handling, and basic customer service tasks.

The position requires strong communication, organization, and teamwork, with a high school diploma or GED and at least six months of clerical or customer service experience. This is a full-time, on-site role in Dublin, OH.

Qualifications

• High school diploma or GED required.
• Six months of clerical or customer service experience required.
• Strong written and verbal communication skills.

Responsibilities

• Set up and enter new claims into the claims management system.
• Process payments; handle filing, mail, faxing and photocopying; prepare and distribute letters, reports and forms.
• Answer calls, set up medical appointments, and provide customer service as required.
• Other duties such as preparation and distribution of computer reports.

Skills

Excellent communication

Strong organizational skills

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

## Claims AssistantApply: Dublin, OH: Full time: Posted Today: R78191By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceClaims Assistant**PRIMARY PURPOSE:** To provide support to the claims staff and to perform other office tasks depending on the client program.**ESSENTIAL FUNCTIONS and RESPONSIBILITIES*** Sets up and enters new claims into claims management system.* Inputs and reviews notes/diaries in claims management system as instructed.* Processes payments.* Processes mail; handles filing, faxing and photocopying.* Reviews, prepares, creates, and/or sends letters, reports, and forms.* Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.* Other activities/projects as assigned including the preparation and distribution of computer reports.**ADDITIONAL FUNCTIONS and RESPONSIBILITIES*** Performs other duties as assigned.* Supports the organization's quality program(s).**QUALIFICATIONS****Education & Licensing** High school diploma or GED required.**Experience** Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.**Skills & Knowledge*** Excellent oral and written communication* PC literate, including Microsoft Office products* Strong organizational skills* Ability to work in a team environment* Ability to meet or exceed Performance Competencies**WORK ENVIRONMENT**When applicable and appropriate, consideration will be given to reasonable accommodations.**Mental:** Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines**Physical:** Computer keyboarding, travel as required**Auditory/Visual:** Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.## If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.