R76445 Claims Assistant (Onsite - Eden Prairie, MN)

Sedgwick; Eden Prairie (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedule

Referral incentive program

Career development and growth

Medical, dental, vision, 401K on day 1

Job summary

Sedgwick is hiring a Claims Assistant onsite at Eden Prairie, MN to support the claims staff and handle basic office tasks across client programs.

You will enter new claims, manage notes, process payments, and assist with correspondence while delivering friendly customer service. This role offers growth opportunities within a global leader and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.
• Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Responsibilities

• Set up and enter new claims into the claims management system.
• Input and review notes/diaries in the claims management system as instructed.
• Process payments.
• Process mail, handle filing, faxing and photocopying.
• Return, prepare, create, and/or send letters, reports, and forms.
• Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
• Assist with preparation and distribution of computer reports.
• Perform other duties as assigned and support the organization’s quality programs.

Skills

Customer service

Clerical tasks

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

R76445 Claims Assistant (Onsite - Eden Prairie, MN)

Job Description

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?

• Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
• Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
• Enjoy flexibility and autonomy in your daily work, your location, and your career path.
• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE?

We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

WORK LOCATIONS

11000 Prairie Lakes Drive Suite 200 Eden Prairie, MN 55344

PRIMARY PURPOSE OF THE ROLE

To provide support to the claims staff and to perform other office tasks depending on the client program.

Essential Responsiblities May Include

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Returns, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications

Education & Licensing: High School Diploma or GED required. Bachelor’s degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.

Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required

TAKING CARE OF YOU

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

Work Environment Requirements Include

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($18.00-$21.00 per hour). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

#claimsexaminer #claims #hybrid

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.