Claims Advocacy Consultant - US Locations

Marsh McLennan; Oregon; Hybrid; USD 65,000 - 85,000; Full time

Job summary

Marsh is seeking a skilled insurance claims professional to join our team. The role offers flexibility to work remotely or from Southeast Zone locations in the United States, focusing on OCIP/CCIP claims, risk management coordination, and claims process improvement.

You will review, log, and coordinate claims, work with internal teams, and prepare regular claims reporting. Strong communication and negotiation abilities are essential for success.

Qualifications

• Minimum 3–5 years of insurance claims experience in workers compensation and liability, ideally with OCIPs/CCIPs, construction insurance.
• Bachelor’s degree in accounting, finance, economics, risk management or a related subject.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Review and log OCIP/CCIP claims and related tasks.
• Coordinate with project teams to set up and manage claims.
• Prepare monthly reports and summarize claims activity for Risk Management.
• Assist in contract reviews related to OCIP projects and maintain process docs.

Skills

Insurance claims experience

Communication skills

Negotiation

Interpersonal skills

Education

Bachelor’s degree in accounting/finance/economics/risk management

Job description

Company:Marsh

Description:

We are seeking a talented individual to join our team at

Marsh.

This rolehas the opportunity to be fully remote or based in any of our Southeast Zone locations (Miami, FL, Atlanta, GA; Greenville SC; Richmond VA; Washington D.C).As a key contributor, you will focus on building strong customer relationships and maintaining retention by consulting with customers on products and services. Collaborate with both internal and external business contacts to resolve customer issues and enhance the overall customer experience and coverage offerings.We will count on you to:Review daily reports to see if any claim should apply to Owner Controlled Insurance Program (OCIP)Review and log related automatic Central Reporting reportsCreate and maintain Email folder to file all incident related emailsCreate a folder in shared claims folders for each incident and maintaining informationAssist in setting up claims for OCIP as neededReview and correct as necessary assigned projects and employers for claims in TPA RMISDeveloping and maintaining process documents related to the claims handlingUpdate OCIP incident log by project to include all types of incidents to ensure all OCIP are reported and handled properlyReview incidents that are not in TPA RMIS to ensure loops are closed for Risk Involvement or that claims are reported and handled as appropriateFollow up with project and contractors to assist adjusters in obtaining necessary data for claim set up and management (back to work etc.)Summarize claims activity to Risk Management; Creating monthly reportsEnsure the FELA process is followed (FELA experience a plus but not required)Enter daily funding into captive insurance company bank worksheet and preparing monthly funding requirement for review by Risk ManagementConsolidate captive and TPA accounts monthlyReview TPA invoices for accuracy and provide to Risk ManagementHelp coordinate severe incident defense response for OCIP claimsContract review work-related to OCIP projectsDevelop and maintain process documents related to the claims handling

What you need to have:

• Minimum 3-5 years of insurance claims experience in workers compensation and liability, ideally with experience in Owner Controlled Insurance Programs (OCIPs), Contractor Controlled Insurance Programs (CCIPs), construction insurance.
• Bachelor’s degree in accounting, finance, economics, risk management or a related subject.
• Excellent communication, negotiation, and interpersonal skills.

What makes you stand out:

• Strong organizational, multitasking, relationship-building and problem solving skills.
• High integrity, teamwork focus, eagerness to learn, and experience in the construction, transportation or claims spaces.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting .