Claims Administrator - (General Liability & Workers Compensation)

Superior Hydrovac; Fort Worth (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Superior Hydrovac in Fort Worth, TX, is seeking a Claims Administrator focused on General Liability and Workers' Compensation to oversee claims for field operations. The role requires handling notices, coordinating with insurers and providers, and ensuring timely settlements in a fast-paced environment.

The ideal candidate will bring 2–3 years of relevant claims experience, a background in risk management, and strong attention to detail.

Qualifications

• Bachelor's degree with emphasis on risk management, business, or related field
• 2–3 years in a similar or direct field as a Claims Administrator
• Construction/Utility industry claims experience preferred

Responsibilities

• Reviews claim notices and scope of work to determine risk and liability
• Communicates with insurance companies, healthcare providers and third‑party claim administrators (TPA) to achieve prompt and reasonable resolutions and claim closure
• Works to reduce employee lost time due to occupational injury or illness and avoid fraudulent workers' compensation claims, and schedules appropriate work for employees on restricted duty
• Works closely with employees to gather information and assist with case processing
• Attends depositions, hearings, mediations, and trials as required
• Manages claim files to meet company and insurance standards
• Provides timely and accurate reports on claims to the Director of SQT
• Develops and provides employee training on compliance safety topics, policies, or procedures
• Other duties as assigned

Education

Bachelor's degree with emphasis on risk management, business, or related field

Job description

Claims Administrator - (General Liability & Workers Compensation)

Fort Worth, TX

NOTE: WE ARE SEEKING SOMEONE WHO HAS EXPERIENCE WITH GENERAL LIABILITY AND WORKERS COMPENSATION EXPERIENCE!

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Claims Administrator controls, tracks, and manages all internal and external claims regarding the field operations of the company, including but not limited to; workers' compensation, general liability, completed operations, and motor vehicles. This person will investigate, evaluate, and settle claims, ensuring prompt handling of cases while providing a reduced loss ratio. The Claims Administrator will need to be extremely detail-oriented, able to work with internal and external clients professionally, and enjoy a fast-paced environment that requires organization in their day-to-day business.

Roles and Responsibilities:

• Reviews claim notices and scope of work to determine risk and liability


• Communicates with insurance companies, healthcare providers and third-party claim administrators (TPA) in order to achieve prompt and reasonable resolutions, and claim closure


• Works to reduce employee lost time due to occupational injury or illness and avoid fraudulent workers' compensation claims, and schedule appropriate work for employees on restricted duty


• Works closely with employees to gather information and assist with case processing


• Attends depositions, hearings, mediations, and trials as required


• Manages claim files to meet company and insurance standards


• Provides timely and accurate reports on claim to the Director of SQT


• Develops and provides employee training on compliance safety topics, policies, or procedures


• Other duties as assigned

Success Factors:

• High levels of Customer Services with Internal and External Customers


• Demonstrates excellent attention to detail, accuracy, and the ability to meet strict deadlines


• Strong Organizational Skills


• Data Entry experience would be helpful as accuracy is quite important to be successful for this role


• Willingness and ability to learn additional skills


• Excellent communication skills both written and oral


• Detailed in your work, and claims research


• Ability to be flexible to fast-paced changing business needs

Experience and Education:

• Bachelor's degree with an emphasis on risk management, business, or a related field


• Two to Three (2-3) years in a similar or direct field as a Claims Administrator


• Construction/Utility industry claims experience preferred

Additional Requirements/Licenses/Certifications:

• Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen.

Notes:

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.