Claims Administrator

Acro Service Corp; Saint Paul (MN); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Acro Service Corp in Minnesota is seeking a detail-oriented Claims Administrator to manage Workers' Compensation claims, maintain status updates, coordinate medical appointments, and report on claim costs.

The role requires strong organizational and communication skills, with the ability to work both independently and collaboratively in a hybrid 60/40 environment.

Qualifications

• 2+ years of similar administrative work experience.
• Post secondary education or equivalent combination of education and experience.
• Strong computer, organizational and communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Develop processes to assist intake, evaluation, investigation, and tracking of workers’ compensation claims.
• Collaborate with third-party claims administrator to perform exposure, cost estimation, and case management.
• Coordinate claim management from notification to close.
• Engage with peers to minimize exposure and financial loss from claims.
• Communicate claim findings to safety, operations, finance, risk management and legal departments.

Skills

Communication skills

Organizational skills

Microsoft Office

Detail oriented

Self-motivated

Education

Post secondary education or equivalent

Bachelor’s degree in Business, Finance, or related field

Tools

Microsoft Office

Job description

In this role you will work collaboratively with business partners and insurance carriers to manage and resolve Workers Compensation claims. We are seeking an individual who is detail oriented and with excellent verbal and written communication skills to effectively maintain information pertaining to worker status updates, medical appointments, opportunities for modified duty work, claim resolution and management of claim costs.

A Claims Administrator should have strong organizational skills and will be expected to thoroughly document and report out on claim management processes. The ideal candidate can work both independently and collaboratively to achieve personal and team objectives.

What You Will Do:

• Work with peers to develop processes to assist with intake, evaluation, investigation, documentation, communication and tracking of workers’ compensation injury claims.
• Collaborate with third-party claims administrator (TPA) to perform exposure/ coverage determination, cost estimation, and case management.
• Coordinate claim managing from notification to close.
• Engage with peers in minimizing both the exposure and the financial loss resulting from claims.
• Coordinate and communicate claim notification and findings to safety, operations, finance, administration, risk management and law departments.
• Obtain necessary documentation, records, statements, and regulations and investigate scope of claim/ incident.
• Work week and shift: M-F core business hours
• Work environment: Hybrid 60/40 model

Minimum Qualifications:

• Be self-motivated, results oriented and proactive
• 2+ years of similar administrative work experience
• Post secondary education or equivalent combination of education and experience
• Strong computer, organizational and communication skills
• Proficiency with Microsoft Office applications

Preferred Qualifications:

• Bachelor’s degree in Business, Finance, or related field
• Previous experience handling Workers’ Compensation insurance claims
• Experience in a field service organization