Claims Administrator - Auto Liability

Construction Partners, Inc.; Raleigh, Northern (NC, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Retirement Plan with employer匹配

Paid vacation and holidays

Employee Stock Purchase Plan (ROAD)

Employee Assistance Program

Professional Development Opportunities

Job summary

Construction Partners, Inc. (CPI) is seeking a motivated Claims Administrator to join its Risk Department to help administer auto liability, auto physical damage and related subrogation claims.

We offer a comprehensive benefits package, health insurance, paid time off, and opportunities for professional development in an in-person, office-based role. Local applicants are preferred and bilingual English/Spanish is a plus.

Qualifications

• Bachelor’s degree or equivalent experience in business, risk, or related field.
• 1+ year of claims, insurance, risk management, or related experience preferred.
• Proficiency with Outlook, Word, Excel; ability to learn claims-management software.
• Excellent verbal and written communication and problem-solving skills.
• Ability to work independently and manage competing priorities.

Responsibilities

• Independently manage and analyze new and ongoing claims through resolution.
• Coordinate with risk personnel, attorneys, adjusters, and internal stakeholders.
• Investigate incidents, gather documentation, and maintain accurate claim records.
• Analyze claim and operational data to identify trends and recommend process improvements.
• Manage multiple priorities while ensuring compliance, accuracy, and timely communication.
• Provide administrative support and assist with special projects assigned by the Vice President of Risk.
• Demonstrate willingness and ability to learn new systems, processes, and procedures.

Skills

Analytical skills

Organizational skills

Communication skills

Problem-solving

Independent work

Deadline management

Education

Bachelor's degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Claims management software

Job description

Construction Partners, Inc. ("CPI") is seeking a motivated, detail-oriented, self-directed Claims Administrator to join its Risk Department to help administer auto liability, auto physical damage and related subrogation claims. CPI is a vertically integrated civil infrastructure company operating across eight southeastern states and focuses on the construction, repair, and maintenance of surface infrastructure. CPI owns a captive insurance company, and the Risk Department helps to administer claims asserted against eight platform companies. Pay is commensurate with experience and includes competitive benefits, health insurance, and paid time off.

Key Responsibilities:

• Independently manage and analyze new and ongoing claims through resolution.
• Coordinate with risk personnel, attorneys, adjusters, and internal stakeholders.
• Investigate incidents, gather documentation, and maintain accurate claim records.
• Analyze claim and operational data to identify trends and recommend process improvements.
• Manage multiple priorities while ensuring compliance, accuracy, and timely communication.
• Provide administrative support and assist with special projects assigned by the Vice President of Risk.
• Demonstrate willingness and ability to learn new systems, processes, and procedures.

Requirements:

• Bachelor’s degree in Business, Risk Management, Finance, Legal Studies, or a related field; equivalent experience considered.
• One or more years of claims, insurance, risk management, legal, administrative, or related experience preferred.
• Proficiency with Microsoft Outlook, Word, and Excel; ability to learn claims-management software.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Experience with legal contracts, insurance agreements, construction operations, or bilingual English/Spanish skills is a plus.
• Excellent verbal and written communication skills.

This is an in-person, in-office position. Local applicants are preferred.

At Construction Partners, we don’t just build roads – we build leaders. We provide opportunities for our employees to grow and develop meaningful careers at all levels. In addition, we offer a wide variety of benefits to support our employees’ well-being, including:

• Medical, Dental, and Vision coverage
  
• 401(k) Retirement Plan with employer matching
• Paidvacation and holidays
• Employee Stock Purchase Plan (Construction Partners, Inc.: ROAD)
• Employee Assistance Program
• Professional Development Opportunities

Construction Partners, Inc. is dedicated to the achievement of equality of opportunity for all its employees and applicants for employment without regard to race, color, religion, sex, marital status, age, national origin, disability, veteran status or any other protected group status under federal, state or locallaw.

Construction Partners, Inc. is an E-Verify Participant.

CPI complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, please let us know.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Email: [e-mail]
Equal Opportunity Employer, including disabled and veterans.

Applications are considered active for 30 days. If you have not been hired within 30 days, you must complete a new application. This application is intended for the use in evaluating your qualifications for employment. Incomplete, false or misleading statements on this application or during the interview process are grounds for terminating the application process or, if discovered after employment, termination of employment.