Claims Admin & Support Specialist - Workers' Comp

Great West Casualty Company; South Sioux City (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Great West Casualty Company is seeking a detail-oriented Workers' Compensation Claims Assistant to provide administrative support to our Claims team. You will help ensure claim files are accurate, organized, and processed efficiently while delivering outstanding service to internal and external customers.

This role is ideal for someone who thrives in a fast-paced environment, possesses strong administrative and communication skills, and values accuracy and discretion in handling confidential

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Administrative, clerical, insurance, claims, legal, healthcare, or related office experience preferred.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Experience working with confidential information and maintaining accurate records.

Responsibilities

• Supporting Workers' Compensation Adjusters with day-to-day claim administration.
• Preparing, reviewing, and processing claim-related correspondence and documentation.
• Maintaining accurate and well-organized claim files.
• Entering and updating claim information in various systems with a high degree of accuracy.
• Managing incoming and outgoing mail, reports, and claim-related records.
• Monitoring claim activities and assisting with follow-up items to help ensure timely claim handling.
• Assisting with document requests, state filings, and other administrative duties.
• Maintaining confidentiality and handling sensitive information with professionalism and discretion.
• Providing exceptional customer service to both internal and external customers.

Skills

Attention to detail

Written communication

Organization & time-management

Customer service

Independent work

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Great West Casualty Company is seeking a detail-oriented Workers' Compensation Claims Assistant to provide administrative support to our Claims team. You will help ensure claim files are accurate, organized, and processed efficiently while delivering outstanding service to internal and external customers.

This role is ideal for someone who thrives in a fast-paced environment, possesses strong administrative and communication skills, and values accuracy and discretion in handling confidential