Claims Adjuster Trainee - Bedford, NH

MSCCN; Bedford (NH); Hybrid; USD 54,000 - 58,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision insurance

Wellness & mental health programs

Health care flexible spending accounts

Health savings accounts

Life insurance

Paid time off

Parental & family leave

Job summary

Progressive in Bedford, NH is seeking a claims adjuster trainee. You will learn to handle a full claims load by phone, with support from a cooperative team and leaders.

The role blends in-office and remote work over a 12‑month training period, after which on‑site meetings may be required. The position offers a hybrid schedule, solid compensation ($54,000–$57,500 yearly), gainshare incentives, and a robust benefits package including retirement, health, wellness, and family leave.

Qualifications

• Three years of work experience OR
• Bachelor’s degree OR
• Two years work experience and an associate degree

Responsibilities

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Education

Bachelor’s degree

Associate degree

Three years work experience

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within a reasonable commute of Progressive's Bedford, NH Claims office at 43 Constitution Dr. Suite 203, Bedford, NH 03110.

Duties & responsibilities (upon completion of training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Additional Qualifications/Responsibilities

Minimum qualifications:

• Three years of work experience OR
• Bachelor’s degree OR
• Two years work experience and an associate degree

Schedule:

Training Schedule: Monday - Friday, 8:30am to 5:30pm

Work Schedule: Monday - Friday, 8:00am to 5:00pm or 9:00am to 6:00pm, based on business needs, which we will evaluate while you are in training.

Location: 43 Constitution Dr. Suite 203, Bedford, NH 03110

Compensation

• $54,000 - $57,500/yearly
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance