CLAIMS ADJUSTER III

MARTA (Metropolitan Atlanta Rapid Transit Authority); Atlanta (GA); On-site; USD 51,000 - 78,000; Full time

Job summary

MARTA in Atlanta, GA is seeking a senior claims adjuster to guide resolution of complex liability and property damage claims. You will investigate, negotiate settlements, and respond on-call to serious injury scenes, including site investigations and coordinating with attorneys and providers.

Education: Bachelor's degree in Risk Management, Insurance or Business Administration plus four years’ experience; or substitution year-for-year.

Qualifications

• Degree requirement: Bachelor's in Risk Management, Insurance or Business Administration plus four years experience.
• Experience in investigating and/or adjusting claims for public carriers, insurers, or law firms.
• Proficiency in evaluating liability and negotiating with claimants and attorneys.

Responsibilities

• Obtain information to determine liability in complex bodily injury or property damage cases.
• Evaluate evidence and prepare reports with conclusions and actions.
• Determine liability and damages, negotiate settlements with claimants.
• Maintain claim records and assist General Counsel in litigation resolutions.
• Provide guidance to junior adjusters and oversee major assignments.
• Respond on-call for on-scene investigations involving significant financial impact.

Skills

Investigating claims

Negotiation

Liability assessment

Leadership

Education

Bachelor's degree in Risk Management, Insurance or Business Administration

Job description

Job Description

POSITION POSTED UNTIL A VIABLE POOL OF CANDIDATES HAS BEEN ESTABLISHED

THIS POSTING IS TO FILL THE CURRENT VACANCY AND TO ESTABLISH AN ELIGIBILITY LIST TO FILL ANY FUTURE VACANCIES THAT MAY OCCUR IN THE NEXT 6 MONTHS

EDUCATION And/or EXPERIENCE

Bachelor's degree, preferably in Risk Management, Insurance or Business Administration plus four years experience in the investigation and/or adjustment of claims for a public carrier, insurance company, or law firm. Extensive knowledge of the application of operating claims and general liability (tort) principles/practices. Must be highly skilled in investigating claims, evaluating liability, and negotiating with claimants, attorneys and professional providers. Ability to direct and guide the activities of others. In lieu of a degree, experience as described above may be substituted on a year-for-year basis. Candidates with a degree in Risk Management, or a related degree which included at least 18 hours of credit in risk management courses, may qualify with three years of experience.

INTERVIEW SELECTION PROCESS:

The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments

Summary

Provides guidance and direction to lower-level claims adjusters and clerical staff in the resolution of claims. Under general direction, in advanced-level professional capacity, serves the Authority by processing, investigating, negotiating, and resolving the most complex and complicated claims incidental to MARTA operations. Responds to serious injury claims during “on call status” to assist with on scene investigations including but not limited to fatalities. Serves as specialist in liability claims to include personal injury tort liability, bodily injury tort liability, and property damage tort liability.

Essential Duties And Responsibilities

• Obtains information necessary to determine the Authority's legal liability in the most complex bodily injury, personal injury or property damage cases through observations of physical sites, interviews with witnesses, and reviews of medical and/or police reports.
• Evaluates findings and prepares written reports documenting conclusions and recommending actions based on an analysis of the evidence.
• Determines liability and extent of damages (property and/or personal), recommends monetary settlement, if applicable, and negotiates with claimant.
• Ensures that all claim records and files are properly maintained.
• Provides information and assistance to the General Counsel in the resolution of claims under litigation.
• Provides guidance, coordination, training, and direction to lower level claims adjusters in the resolution of claims.
• Carries out major assignments in conducting the operations of the business.
• Performs work that affects business operations to a substantial degree.
• Maintains diary review of claim files.
• Available 24 hours to respond to on scene accident investigations of significant financial impact to MARTA.
• Performs other related duties assigned, including Transit Ambassador assignments

CERTIFICATES, LICENSES, REGISTRATIONS

N/A

Classification

Non-Represented

Number of Openings

1

Salary Grade

16

Salary Range

$51,156-$77,724

Americans With Disabilities Act

If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.

MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.