Claims Adjuster – Attorney Represented Injury

Progressive; Spokane Valley (WA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Wellness programs

HSA/FSA

PTO

Disability insurance

Parental leave

Tuition assistance

ERGs

Job summary

Progressive is seeking a claims adjuster specialist in Washington state. This hybrid role requires handling BI claims with attorneys, determining coverage, liability, and damages, and negotiating settlements. You’ll report to meetings about four days per month, with in-office options beyond that.

The position supports growth within a collaborative team environment. Minimum qualifications include 4+ years in claims handling (or 2–3 years with degrees) and a valid driver's license.

Qualifications

• Four years of relevant work experience with one year in claims handling.
• Associate's degree and three years relevant work experience with one year in claims handling.
• Bachelor’s degree and one year in claims handling.
• Valid driver's license and auto insurance.

Responsibilities

• Determines coverage and liability
• Negotiate with claimants or their attorneys
• Settle claims and set reserves
• Estimates cost of treatment or compensation for those injured in accidents
• Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Skills

claims handling experience

liability assessment

negotiation with attorneys

independent inventory management

office collaboration

Education

Associate degree

Bachelor's degree

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As aclaims adjuster specialist, you’ll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you’ll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Location:

This role is available in Federal Way, Everett and Spokane Valley, WA

Duties & responsibilities

• Determines coverage and liability
• Negotiate with claimants or their attorneys
• Settle claims and set reserves
• Estimates cost of treatment or compensation for those injured in accidents
• Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
• Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Minimum qualifications

• Four years of relevant work experience with one year in claims handling
• {OR} Associate's degree and three years relevant work experience with one year in claims handling
• {OR} Bachelor's degree and one year in claims handling
• This position requires a valid driver's license and auto insurance.

Preferred skills

• Auto and/or commercial insurance experience
• 12 months injury claims experience

Compensation

• You'll be paid $30.29 - $39.23/hour depending on experience for Spokane Valley area
• You'll be paid $33.37 - $43.17/hour depending on experience for Seattle and Everett area
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.