Claims Adjuster 1

001 Brown & Brown, Inc; United States; Remote; USD 26,000 - 27,000; Full time

Benefits offered by this job

Health benefits

401k

Student Loan Assistance

Tuition Reimbursement

Paid Time Off

Holiday pay

Job summary

One80 Intermediaries is seeking a Claims Adjuster to join our growing team. The role focuses on providing exceptional inbound customer support, verifying contracts, and entering new claims in accordance with client terms.

Responsibilities include reviewing documentation, approving or denying estimates up to $750, and ensuring timely processing and accurate records. Insurance knowledge and an adjuster license are preferred assets for this position.

Qualifications

• High School Diploma or equivalent.
• Experience with MS Office (Word and Excel).
• Excellent communication skills.
• Adjuster's License (preferred).
• Knowledge of insurance and warranty policies and claim procedures (preferred).

Responsibilities

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage of denials where appropriate or schedule a servicer as needed to handle the damages to the customer's property.
• Approve or deny estimates from servicers up to $750.00.
• Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
• Assure quick, accurate, and timely processing of customer requests and claims.
• Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.

Skills

Excellent communication skills

MS Office experience

Adjuster's License (preferred)

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

One80 Intermediaries is seeking a Claims Adjuster to join our growing team!

The Claims Adjuster will play a crucial part in providing exceptional inbound customer support by promptly and courteously addressing incoming calls.

How You Will Contribute:

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage of denials where appropriate or schedule a servicer as needed to handle the damages to the customer's property.
• Approve or deny estimates from servicers up to $750.00.
• Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
• Assure quick, accurate, and timely processing of customer requests and claims.
• Follow up and constantly review claims to ensure accuracy of records for a timely and quick settlement.

Skills & Experience to be Successful:

• High School Diploma or equivalent.
• Must have experience with MS Office applications including Word and Excel.
• Excellent communication skills (courteous, thorough, and helpful).
• Adjuster's License (preferred).
• Knowledge of insurance and warranty policies, underwriting and claim procedures (preferred).

About One80:

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

Pay Range

$18.75 - $19.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
• Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits.
• Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Equal Opportunity Employer

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates - not employees, and leaders - not managers. Everything we do is about the greater "WE" - never "me." While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission - always doing what is best for our customers.