Claims Adjuster

Melton Truck Lines; Oklahoma; On-site; USD 45,000 - 65,000; Full time

Job summary

Melton Truck Lines is seeking a Claims Adjuster to manage cargo and auto claims from investigation through settlement, coordinating with drivers, vendors, and customers. The role involves negotiating settlements, documenting reports, and maintaining timely communications to resolve claims efficiently.

Qualifications include a high school diploma and an adjuster license; familiarity with Excel, Outlook, and Word is expected. On-call duties are required on rotation, with regular onsite presence.

Qualifications

• Must have a high school diploma and familiarity with insurance procedures in auto insurance.
• An adjuster license is necessary.
• Experience with claims handling and subrogation is a plus.

Responsibilities

• Provide quality claims handling on cargo and auto claims from inception to settlement.
• Negotiate settlements to support operational success.
• Input accident/cargo reports and document information promptly.
• Communicate with customers, drivers, insurers, and internal departments to resolve claims.
• Assess liability, damages, and establish reserves using experience and judgment.
• Pursue subrogation when appropriate.
• Be on-call after business hours as needed.
• Produce and distribute daily claims and analytical reports.
• Attend the workplace onsite regularly.

Skills

Claims handling

Negotiation

Documentation

Communication

Investigation

Education

High school diploma

Adjuster license

Tools

Microsoft Excel

Outlook

Word

Job description

Job Description

Summary: Melton Truck Lines is a Qualified Self-Insured under the FMCSA; and as such its Claims Adjusters perform office work on a daily basis essential to the operations of Melton Truck Lines and are required to be certified/licensed by the State in which they practice. They are responsible for the collection and management of all accident reports and accident files. Claims Adjusters initially manage investigation by deciding what outside resources are required in each incident, interacting with drivers, vendors, first responders, customers, third-party claimants and others to manage accident scenes and response, gather and preserve information concerning any damage or loss, comply with all FMCSA and State requirements, and provide management with necessary updates and information as it becomes available. They also manage the expenses related to the files, set reserve for BIPD, FTC, Cargo, and Receivables. They will secure proof of claims, negotiate settlements with claimants/customers and have full discretion to arrange rentals, and repairs for at fault damages. Career development may include additional systems and analytical skills and development, including regulatory and insurance reporting and high-level analysis of all aspects of claims and loss, reporting and dashboard tools.

Essential Duties and Responsibilities: include the following. Other duties as assigned.

Provide quality claims handling on cargo and auto claims – collision, liability and/or bodily injury claims - from inception and investigation through settlement negotiations and closure.

Negotiates settlements using specific industry and case knowledge to reach the best agreement for the operational success of Melton.

Input accident/cargo reports from drivers and claimants; accurately document information in timely and efficient manner.

Verbal and written communication with customers, claimants, drivers, insurance companies, outside adjusters, vendors, attorneys, witnesses, salvage buyers, law enforcement officials and internal departments to resolve claims promptly, fairly and equitably.

Use knowledge, experience, and independent judgment to determine liability, evaluate damages and establish reserves.

Pursue subrogation claims against other parties found to be at fault.

On-call on a rotation basis for after business hours accidents requiring immediate attention (phone calls).

Produce and distribute daily claims report and other analytical reports as requested.

Regular onsite job attendance is required to facilitate effective interaction with others.

Education and/or Experience: Must have a high school diploma. Knowledge of insurance procedures as it applies to auto insurance industry and an adjuster license is necessary.

Special Training: Needs to be familiar with software programs such as Microsoft Excel, Outlook, Word.

Physical Demands: It is necessary to talk, hear, sit, walk, type, and write. It is occasionally necessary to lift up to 25 lbs.

Company Description

Melton Truck Lines is a premier provider of over-the-road flatbed transportation services.

Whether you have years of industry experience or are just starting your career, Melton and Melton Logistics have the opportunities for you. Our family culture and open communication creates an ideal work environment, and with our health and wellness culture, we have developed an array of excellent benefits! We invest in our employees and help them find the right path. From sales, HR, accounting, management and marketing to facilities, landscaping and the shop, we have fun and challenging positions for nearly everyone.

Company Description

Melton Truck Lines is a premier provider of over-the-road flatbed transportation services.

Whether you have years of industry experience or are just starting your career, Melton and Melton Logistics have the opportunities for you. Our family culture and open communication creates an ideal work environment, and with our health and wellness culture, we have developed an array of excellent benefits! We invest in our employees and help them find the right path. From sales, HR, accounting, management and marketing to facilities, landscaping and the shop, we have fun and challenging positions for nearly everyone.