Claim System of Engagement Process Engineer

Chubb in; Wilmington (DE); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in insurance seeks a Claim System of Engagement Process Engineer to enhance operational efficiency and customer satisfaction. The role involves developing innovative solutions and process improvements across claims operations, requiring strong analytical skills and collaboration with various stakeholders.

Qualifications

• Strong analytical skills essential for driving process improvements.
• Technical competency needed for developing technology solutions.
• Excellent communication skills to collaborate effectively.

Responsibilities

• Develop process initiatives across Claims to enhance efficiency.
• Collaborate with stakeholders to implement innovative solutions.
• Lead improvement initiatives through data analysis and project management.

Skills

Analytical skills

Technical competency

Communication skills

Job description

Claim System of Engagement Process Engineer (Finance)

Job Description

The Claims Process Engineer will be part of Chubb's North America Claims System of Engagement Team and will be responsible for developing and executing process initiatives across Claims. As a Process Engineer, you will play a critical role in enhancing operational efficiency and customer satisfaction. You will work closely with product owners to support the development and implementation of innovative solutions, while also identifying and executing process improvements across the claims function.

This role combines claims knowledge, process examination, data analysis, and project/program management to lead improvement initiatives. You will collaborate with stakeholders across Claim Operations, Business Units, and IT to develop technology solutions that support claim best practices and align with business strategies, capabilities, and processes.

You will support cross-regional and cross-functional projects involving multiple stakeholders. Success in this role requires strong analytical skills, technical competency, and excellent communication skills. You will leverage your process-driven approach, analytical thinking, coaching, and technical skills to identify, define, plan, and implement transformative projects, process enhancements, automation, and support organizational goals.

Qualifications

About Us

Chubb is a world leader in insurance, operating in 54 countries. We provide a wide range of products including commercial and personal property and casualty insurance, personal accident and health insurance, reinsurance, and life insurance to a diverse client base.

We are committed to equal employment opportunity and comply with all applicable laws and regulations. Our policies ensure fair employment practices without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, disability, age, or other protected characteristics. Performance and qualifications are the basis for employment decisions. We prohibit discrimination, harassment, and retaliation against individuals reporting such issues.