Claim Assistant

Jobtailor; Alabama; On-site; USD 30,000 - 42,000; Full time

Job summary

Jobtailor is seeking a detail-oriented administrative assistant to support the Claims department with data entry, initial file setup, and payment processing.

You will handle customer inquiries, provide phone support, and maintain accuracy across multiple systems using Microsoft Office.

Qualifications

• High school diploma with demonstrated experience.
• Proficiency in Microsoft Office preferred.
• Comfortable navigating multiple systems.
• 0-3 years of experience.
• Ability to work Canton hours: 8:30AM - 5PM ET, or Denver hours: 9:30AM - 6PM MT.

Responsibilities

• Complete data entry and initial file setup for new claims.
• Prepare and process claim and expense payments.
• Handle various administrative tasks.
• Interact with customers to obtain loss information.
• Respond to customer inquiries.
• Provide general administrative, customer service, and phone support to the Claims department.

Skills

Data Entry

Claims Processing

Customer Service

Quality Assurance

Education

High school diploma

Tools

Microsoft Office

Job description

• Complete data entry and initial file setup for new claims
• Prepare and process claim and expense payments
• Handle various administrative tasks
• Interact with customers to obtain loss information
• Respond to customer inquiries
• Provide general administrative, customer service, and phone support to the Claims department

Requirements

• High school diploma with demonstrated experience
• Proficiency in Microsoft Office preferred
• Comfort in navigating multiple systems preferred
• 0-3 years of experience
• Ability to work Canton hours of operation: 8:30AM - 5PM ET, or Denver hours of operation: 9:30AM - 6PM MT

Core Competencies

Demonstrates proficiency in data entry and administrative support, with a strong focus on customer service and claims processing. Capable of navigating multiple systems and providing effective communication to address customer inquiries.

Highest-signal resume keywords

• Data Entry
• Claims Processing
• Customer Service
• Microsoft Office Proficiency
• Administrative Support

Hard Skills

• Data Entry
• Claims Processing
• File Setup
• Payment Processing

Soft Skills

• Customer Interaction
• Communication

Industry Keywords

• Claims Department
• Administrative Tasks

Tools & Technologies

• Microsoft Office