Civil Rights Intake Coordinator

Ohio State University; United States; On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

State retirement plan or alternative

Job summary

The Civil Rights Intake Coordinator at Ohio State University's Civil Rights Compliance Office supports a centralized intake for complaints of protected-class harassment and discrimination across Columbus, Wexner Medical Center, and five regional campuses. You will handle intake and initial response, provide referrals, and document in compliance with laws and university policies.

Successful candidates will be detail-oriented, discreet, with strong communication skills, and able to work with

Qualifications

• Bachelor's degree or equivalent education and/or experience in civil rights compliance, student conduct, human resources, or related field.
• Two (2) years of relevant work experience in civil rights compliance, student conduct, human resources, social services or a similar field.
• Knowledge of Title IX, Clery Act, Title VI, Title VII, Section 504, ADA, and related civil rights laws.
• Ability to manage highly sensitive information with privacy and professionalism.
• Strong organizational, oral and written communication skills.

Responsibilities

• Provide intake and initial response to reports of protected-class discrimination or harassment.
• Coordinate referrals and resources, and communicate options for university investigation and reporting crimes to police.
• Document intake and response in compliance with laws and university policies.
• Collaborate with campus partners and promote compliance education.

Skills

Civil rights knowledge

Privacy & confidentiality

Organizational skills

Communication skills

Analytical thinking

Critical thinking

Education

Bachelor's degree or equivalent education and/or experience

Master's degree in counseling, social work, student affairs, higher education, law or related field

Job description

Job Title: Civil Rights Intake Coordinator

Department: Legal Affairs | Civil Rights Compliance Office

The Civil Rights Intake Coordinator in the Civil Rights Compliance Office (CRCO) supports a centralized intake function for all complaints of protected class harassment and discrimination involving faculty, staff, and students on the Columbus campus, Wexner Medical Center, and five (5) regional campuses. This position is responsible for the intake and initial response to reports of protected‑class harassment and discrimination, including incidents of sexual misconduct. The Civil Rights Intake team coordinates reasonably available and appropriate supportive measures and referrals to resources on campus and in the community. Key duties include providing intake, outreach, referral, and communication in response to concerns of protected class discrimination or harassment; communicating with parties, witnesses, third‑party reporters and other impacted individuals regarding campus and community resources; assisting individuals in understanding options for university investigation and reporting crimes to police; developing reasonably available and appropriate measures to support complainants and respondents, including pregnancy and parenting modifications and religious accommodations; documenting intake and response in compliance with federal and state laws and university policies and procedures; tracking all measures and non‑investigative remedies provided in response to concerns; developing and updating outreach materials; and connecting with the campus community to promote the mission of the office and advance institutional compliance education.

The Civil Rights Intake team works collaboratively with campus partners, including but not limited to: Student Life Student Conduct, Office of Human Resources, Department of Public Safety, Office of Legal Affairs, Athletics, and academic departments in the Office of Academic Affairs.

Successful candidates are detail‑oriented critical thinkers who can operate independently, treat individuals with compassion, care, and empathy, and demonstrate unwavering professionalism in all communications and interactions with students, faculty, staff, and third parties. Candidates should possess sound judgment and remain impartial throughout all aspects of interaction with parties, witnesses, and the university community. Civil Rights Intake Coordinators may be assigned to other duties as deemed necessary or relevant to their role.

Required Qualifications

Bachelor's degree or equivalent education and/or experience. Two (2) years of relevant work experience working in the areas of civil rights compliance, student conduct, human resources, social services, or a similar field. Knowledge of laws and regulations that pertain to students, faculty, and university staff, including Title IX, Clery Act, Title VI, Title VII, Section 504, the Americans with Disabilities Act (ADA), and other civil rights laws; ability to work effectively individually and as a member of a team; ability to maintain privacy and manage highly sensitive information; strong organizational skills and ability to prioritize; ability to present ideas clearly and effectively, both orally and in writing; ability to appropriately manage difficult and sensitive issues with compassion and professionalism; strong analytical and critical thinking skills.

Desired Qualifications

Master's degree in counseling, social work, student affairs, higher education, law or related field or equivalent combination of education and experience; two to four (2-4) years of experience working in the areas of civil rights compliance, student conduct, human resources, or a similar field; experience with trauma‑informed support services; conducting investigations or supporting individuals who have experienced sexual violence or civil rights issues; advancing compliance with government regulations that pertain to students, faculty and university staff, including Title IX, Clery Act, Title VI, Title VII, Section 504, ADA, and other civil rights laws and regulations; experience interacting with distressed or impacted individuals and effectuating multi‑party case coordination.

Function

Legal and Compliance

Sub‑function

Compliance

Career Band

Individual Contributor‑Specialized

Career Level

S2 - Experienced

Additional Information

The Target Hiring Range for this position is $56,300 to $65,000 per year. Ohio State will not sponsor applicants for work visas for this position. Location: Mershon Center (0047). Position Type: Regular. Scheduled Hours: 40. Shift: First Shift. Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top‑20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.