Civic Innovation & Data Analyst

Digitailor; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The New York City Mayor’s Office is seeking a detail-oriented professional to join the Innovation Team. You will support data-driven policy research, stakeholder reporting, and cross-agency coordination to improve city services.

This role emphasizes human-centered design, rapid prototyping, and clear communication of insights. You will work with analysts, policy teams, and city partners to map processes, collect data, and develop actionable plans.

Qualifications

• Bachelor’s degree required in a related field.
• 3+ years in project management support, policy research, or data analysis in public or civic sectors.
• Strong data fluency and communication skills.

Responsibilities

• Maintain project tracking logs, prepare data-driven reports for stakeholders.
• Support qualitative and quantitative research workstreams and policy synthesis.
• Collect, analyze, and visualize data to identify trends and insights.
• Assist with co-design workshops and document user journeys.
• Participate in rapid prototyping and testing of interventions.
• Map workflows and identify bottlenecks for cross-agency improvements.
• Support inter-agency collaboration and risk mitigation.
• Help with performance monitoring and pilot evaluations.
• Contribute to change management and capacity building.

Skills

Data analysis

Data visualization

SQL

Tableau

PowerBI

Python/R

Project management software

User journey mapping

Presentation design

Education

Bachelor's Degree

Tools

Tableau

PowerBI

R

Python

Project management software

Job description

The New York City Mayor’s Office is seeking a detail-oriented professional to join the Innovation Team. You will support data-driven policy research, stakeholder reporting, and cross-agency coordination to improve city services.

This role emphasizes human-centered design, rapid prototyping, and clear communication of insights. You will work with analysts, policy teams, and city partners to map processes, collect data, and develop actionable plans.