Civic Engagement Program Manager, Mansfield Center

University of Montana; Missoula (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance package

Mandatory retirement plan

Partial tuition waiver

Wellness program

Job summary

The Mansfield Center at the University of Montana invites applications for a Program Manager to support planning and delivery of high-impact civic engagement programs. You will coordinate logistics, maintain records, and liaise with partners and campus colleagues to ensure smooth project execution.

The role requires strong organizational and communication skills, attention to detail, and the ability to manage multiple programs and deadlines while ensuring compliance with grant requirements and

Qualifications

• High School diploma or equivalent with 2+ years of experience.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities, deadlines and recurring processes.
• Excellent written and verbal communication with diverse audiences.
• Develop and improve organizational systems and maintain confidential records.
• Proficiency with Microsoft Office, especially Excel and databases.
• Flexibility to work evenings/weekends during peak periods and accompany participants on activities.

Responsibilities

• Maintain accurate participant and program records using databases and spreadsheets.
• Track program logistics, deadlines, budgets, and vendor contracts across programs.
• Coordinate participant travel, lodging, transportation, events, and tech for in-person and virtual programs.
• Coordinate and implement activities aligned with program goals.
• Communicate with participants, partners, vendors, and campus colleagues to resolve issues.
• Support program communications and outreach materials including social media and presentations.
• Coordinate administration, reporting, evaluation, and grant compliance.
• Supervise and train student employees and interns.
• Serve as liaison with campus and community partners; maintain alumni contacts.
• Support general office operations: files, supplies, equipment.

Skills

Organizational skills

Communication

Attention to detail

Time management

Problem solving

Education

High School diploma

Bachelor’s degree (preferred)

Tools

Microsoft Office

Excel

Databases

Project management tools

Job description

Description

The Mansfield Center invites applications for a Program Manager to support planning and delivery of high-impact civic engagement programs. Working across a variety of programs, the Program Manager provides essential operational and logistical support to participants and program officers while serving as a key liaison among external partners, community members, and University of Montana colleagues.

The position plays a central role in ensuring that programs serving thousands of participants each year run smoothly from planning through completion. Responsibilities include coordinating and troubleshooting complex logistics, activities, and events; maintaining accurate records and procedures; and managing multiple concurrent tasks and recurring program processes. Success in this role requires exceptional organizational and communication skills, meticulous attention to detail, sound judgment, and the ability to consistently execute complex processes accurately and efficiently.

Examples of Duties and Responsibilities

• Maintains accurate participant and program records, including confidential information, using databases, spreadsheets, and other electronic systems.


• Tracks program logistics, deadlines, budgets, deliverables, and vendor contracts across multiple concurrent programs.


• Coordinates participant travel, lodging, transportation, events, and technology for in-person and virtual programs.


• Coordinates and implements program activities in alignment with program goals and Center priorities.


• Communicates with participants, partners, vendors, and campus colleagues to coordinate activities and resolve logistical issues.


• Supports program communications and outreach, including social media, presentations, and other materials.


• Coordinates program administration, reporting, evaluation, and compliance with grant requirements and University policies.


• Supervises, trains, and supports student employees and interns.


• Serves as a liaison with campus and community partners and maintains alumni contacts.


• Supports general office operations, including files, supplies, equipment, and other administrative needs.

Minimum Qualifications

• High School diploma and two (2) years of experience or an equivalent combination of education and experience.

• Exceptional organizational, analytical, and problem-solving skills, with strong attention to detail, accuracy, follow-through, and sound judgment.


• Ability to manage multiple priorities, deadlines, and recurring processes while maintaining consistency and accuracy.


• Excellent written and verbal communication skills, with the ability to work effectively with a variety of audiences.


• Ability to develop and improve organizational systems, anticipate needs, identify issues, and implement effective solutions.


• Ability to maintain accurate records and confidentiality.


• Proficiency with Microsoft Office, particularly Excel, databases, and other office technology, with the ability to learn new software and project management tools.


• Ability to work a flexible schedule, including evenings and weekends during peak program periods, and to accompany participants on outdoor activities, including mountainous hikes and whitewater rafting.

Preferred Qualifications

• Bachelor’s degree and two (2) years of closely related experience; or an equivalent combination of experience and education.


• Experience coordinating logistics, events, or complex operational processes that require a high degree of organization and attention to detail. ?

Additional Information

Compensation Title: Program Manager I

Union: FOCUS-MFPE

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), typically Monday through Friday with flexible hours, 12 months/year.

Probationary Period: Six (6) months minimum

Benefits include: an insurance package, a mandatory retirement plan, a partial tuition waiver, and a wellness program.

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.

The University of Montana is interested in receiving applications from people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always\"; partner with place; and proudly tell the UM story.

The Affiliation of the University of Montana (UM Affiliation) is an equal opportunity employer. UM Affiliation does not discriminate against any applicant on the basis of protected class status as described in UM’s non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.

Criminal Background Investigation is required prior to the offer of employment. In accordance with university regulations, finalists for this position will be subject to criminal background investigations.

References: References not listed on the application materials may be contacted; notice may be provided to the applicant. UM partners with SkillSurvey for reference checking. Applicants may receive emails from SkillSurvey to submit reference information.

Testing: Individual hiring departments within the UM Affiliation may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM and all affiliated campuses, as legally required (e.g., Form I-9). The University of Montana will require proof of authorization to work in the United States before final hiring. Due to the September 19, 2025 Presidential Proclamation and related guidance from USCIS and the Department of State, the University may be limited in its ability to offer H-1B sponsorship. At this time, we are unable to sponsor new H-1B visas that require payment of the additional fee introduced by the Proclamation.