CITYWIDE CONTINUITY PROGRAM - COLLEGE AIDE

OFFICE OF EMERGENCY MANAGEMENT; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

New York City Emergency Management (NYCEM) seeks a College Aide to support citywide continuity efforts, interagency coordination, and special projects. You will assist in research, planning, and communications for the 2026 Citywide Continuity Conference and related CMA initiatives.

You will contribute to preparing summaries on risks, continuity best practices, and supporting documentation, while organizing continuity data and assisting agencies with software tools.

Qualifications

• Interest in public service and learning how City government operates
• Strong interpersonal communication and teamwork
• Organized, detail-focused, dependable, and creative
• Ability to pivot work based on agency priorities
• Strong written and oral communication
• Experience with Microsoft Office 365 (Teams, Outlook, Word, PowerPoint)

Responsibilities

• Support CMA's citywide continuity initiatives with research, planning, and admin coordination
• Assist with design, logistics, and content for the 2026 Continuity Conference and interagency briefings
• Research emerging risks and continuity best practices to inform CMA projects
• Organize continuity data and review documentation for accuracy, assist agencies with continuity software
• Draft and edit internal materials, guidance, templates, and project updates
• Track deadlines, coordinate meetings, prepare agendas, and document action items for CMA staff
• Provide general CMA unit support including interagency coordination and continuity exercise prep

Job description

Background on NYCEM:
New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise.
The Office of Strategic Operations (OSO), which reports into the Chief of Staff, is responsible for managing high-priority agency-wide or citywide initiatives that support the growth of emergency management at both our agency and the City at large. OSO works to provide innovative proposals to continuously improve our internal, interagency, and externally facing operations. To accomplish its goals, OSO is organized into three Units: Analysis and Evaluation, Continuity and Mission Assurance, and Strategy and Innovation.
The Continuity and Mission Assurance (CMA) Unit is responsible for managing NYC’s Continuity Program, enabling City agencies to continue providing essential services during emergencies, and advancing the integration of continuity technology and communications capabilities.
Description of Project/College Aide Responsibilities:
The Continuity and Mission Assurance (CMA) Unit seeks a motivated College Aide to support citywide planning, interagency coordination, and special projects that strengthen New York City’s ability to sustain essential services during emergencies. The College Aide will assist with research, planning, communications, and operational support for key initiatives in particular, the College Aide will contribute to the preparation and execution of the 2026 Citywide Continuity Conference and related strategic emergency management projects.
Some of the responsibilities the College Aide may take on include:

• Supporting the development and execution of CMA’s citywide continuity initiatives, including research, planning tasks, and administrative coordination.
• Assisting with the design, logistics, and content development for the 2026 Continuity Conference and related interagency briefings.
• Conducting research and preparing summaries on emerging risks, essential services, and continuity best practices to inform CMA projects.
• Helping organize continuity data, reviewing documentation for accuracy, and providing assistance to agencies regarding the use of continuity software.
• Drafting and editing internal materials, including guidance documents, templates, communications, and project updates.
• Tracking project deadlines, coordinating meetings, preparing agendas, and documenting action items for CMA staff.
• Providing general support for CMA Unit priorities, including interagency coordination, technology integration efforts, and continuity exercise preparation.

Skills/Qualifications:

• Holds a strong interest in public service and an interest in learning how City government operates
• Values interpersonal communication (especially teamwork, collaboration, and consideration of diverse perspectives)
• Approaches projects with organization and attention to detail is responsive, dependable, thoughtful, and creative
• Able to pivot work based on agency priorities and team needs
• Skilled in oral and written communication and/or interested in developing these skills
• Experienced at working with Microsoft Office 365 (Teams, Outlook, Word, PowerPoint etc.)

The selected candidate will be required to provide a letter confirming matriculation with an accredited college/university. Further letters will be required for each semester (spring, summer, fall) while working at NYCEM.

NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. NYCEM IS AN EQUAL OPPORTUNITY EMPLOYER. Special accommodations will be provided for people with disabilities.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

Minimum Qualifications

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

Special Note

Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.