Citywide Address Program Lead (Remote)

City of New York; New York (NY); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Remote work up to 2 days/week

Job summary

The Department of City Planning seeks an experienced Assistant Director to lead the Citywide Address Assignment Team. You will oversee a team handling address requests, data accuracy, and stakeholder coordination for multi-borough developments, while delivering strong customer service to residents and developers.

Ideal candidates bring extensive supervisory experience, governance in city planning, and the ability to design efficient processes and trainings.

Qualifications

• Requires civil service eligibility in Administrative Manager title or equivalent.
• Four years of satisfactory clerical/administrative experience with independent decision-making in program management or planning.
• Supervisory or managerial experience required.
• Experience with resource allocation and staff scheduling preferred.

Responsibilities

• Lead a team of administrative staff and technicians.
• Oversee address requests across five boroughs for complex developments.
• Maintain and improve the address assignment database.
• Coordinate with city agencies and external partners.
• Provide customer service support to residents and developers.
• Develop training materials and workflows.
• Publish datasets and coordinate data releases.
• Perform related administrative tasks as needed.

Skills

Leadership

Project management

Strategic thinking

Stakeholder engagement

Education

Bachelor's degree

Associate degree/60 credits

High school diploma + 6 yrs exp

Education/experience equivalent

Tools

Database management

GIS / geographic processing

Job description

The Department of City Planning seeks an experienced Assistant Director to lead the Citywide Address Assignment Team. You will oversee a team handling address requests, data accuracy, and stakeholder coordination for multi-borough developments, while delivering strong customer service to residents and developers.

Ideal candidates bring extensive supervisory experience, governance in city planning, and the ability to design efficient processes and trainings.