Senior Citywide Address Assignment Technician

City of New York; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

The Department of City Planning (DCP) is recruiting for a Senior Citywide Address Assignment Technician in New York City. This role supports the Citywide Address Assignment Team (CAAT) handling address requests, coordinating with agencies, and providing customer service to residents and developers.

The position entails processing complex address assignments, maintaining address databases, and ensuring data accuracy for city projects.

Responsibilities

• Execute address assignment functions including for highly complex developments where accuracy and attention to detail are central to effective delivery.
• Provide customer service support to constituents, homeowners, developers, agencies, and other stakeholders.
• Research, analyze, validate, correct, maintain and update geographic data files using related spatial data, imagery, and other resources.
• Perform quality assurance of data files.
• Initiate, document and innovate work procedures and methodologies.
• Execute geographic processing programs, coordinate data releases, and publish datasets.
• Lead communication with customer/client/user requests; and
• Act as data liaison to other city agencies.

Job description

Senior Citywide Address Assignment Technician

• Full-time
• Agency: DEPARTMENT OF CITY PLANNING
• Job Category: Engineering, Architecture, & Planning
• Salary Band: $90,000 to $100,000
• Compensation: USD 62,868 - USD 97,593

THE AGENCY

The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability.

THE DIVISION

The new Citywide Address Assignment Team (CAAT) is responsible for supporting all of the official address assignments and verifications to new and existing buildings and other structures across the five boroughs, as well as maintaining a database of all officially assigned addresses for New York City. The division is comprised of a team with specialties in executing address assignment functions such as processing address requests, coordinating with other agencies and external partners, disseminating relevant information to various stakeholders, maintaining digital records for all officially assigned addresses in the five boroughs, and providing customer service support for property owners. This team is responsible for executing these functions and services to ensure accuracy and efficiency in address assignment and verification for buildings and other structures, which is integral to creating an efficient process for residential and commercial construction, infrastructure needs, effective emergency management, and accurate mail delivery services. To Additionally, the team will issue formal notices for non‑compliance or misuse of official address assignments.

THE ROLE

DCP is seeking a highly experienced and detail-oriented Senior Citywide Address Technician for its Citywide Address Assignment Team (CAAT). The Senior Citywide Address Technician role will support the team’s work of receiving and processing address requests, disseminating relevant information to various stakeholders, providing customer service support to constituents, and coordinating with other City agencies and entities. The ideal candidate is a generalist who is comfortable managing address requests for highly complex developments and is comfortable providing in-depth customer service support to City residents and developers.

Responsibilities:

• Execute address assignment functions including for highly complex developments where accuracy and attention to detail are central to effective delivery;
• Provide customer service support to constituents, homeowners, developers, agencies, and other stakeholders;
• Research, analyze, validate, correct, maintain and update geographic data files using related spatial data, imagery, and other resources;
• Perform quality assurance of data files;
• Initiate, document and innovate work procedures and methodologies;
• Execute geographic processing programs, coordinate data releases, and publish datasets;
• Lead communication with customer/client/user requests; and
• Act as data liaison to other city agencies.

Authorization to work in the United States is required for this position. The NYC Department of City Planning does not offer sponsorship, of any kind, for any type of employment opportunity. Applicants are responsible for ensuring that they meet all minimum qualifying requirements for this position at the time of application.

Only applicants under consideration will be contacted. Appointments are subject to Office of Management and Budget (OMB) approval.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and labor unions.

NOTE: If you would like to request a reasonable accommodation during your visit or have questions regarding the accessibility of our facilities, please reach out to [e-mail] or call 212-720-3508 at least three business days prior to your arrival.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.