City Delivery Supervisor

O'Reilly Auto Parts; Texarkana (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

401(k) plan

Health insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Texarkana, TX, is seeking a supervisor to oversee daily hub operations, supervising the city delivery dispatcher and hub delivery specialists, and ensuring routes run efficiently while costs are minimized.

The role requires coordinating with the delivery dispatcher for invoicing, investigating discrepancies, and maintaining vehicle inspections, schedules, and performance. Bilingual candidates are encouraged, and the company supports career growth and training.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.

Responsibilities

• Oversee daily hub operations and supervise city delivery dispatcher and hub delivery specialists.
• Collaborate with city delivery dispatcher to ensure proper invoicing to spoke stores.
• Investigate shipping and inventory discrepancies and correct them promptly.
• Minimize shrink and payroll costs related to hub operations.
• Ensure routes are followed efficiently while minimizing costs.
• Maintain vehicle inspections and daily mileage logs; manage hub expenses to maximize profitability.
• Maintain organized hub area and monthly work schedules; ensure clock-in/out per policy.
• Monitor route schedules and communicate delays to stores; cover routes in supervisor absences.
• Support store manager in route coverage and vehicle maintenance.

Skills

Alphanumeric matching

Interpersonal communication

Job description

Overview

To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher, hub delivery specialists and any other team members assigned to hub.

Bilingual candidates encouraged to apply.

Essential Job Functions

• Serve as supervisor responsible for managing and maintaining a high level for all city delivery service functions.
• Work with city delivery dispatcher to ensure that all product is properly invoiced to spoke stores.
• Investigate all shipping and inventory discrepancies related to hub and ensure they are corrected in a timely manner.
• Work to manage and minimize shrink and payroll related to hub operation.
• Responsible for oversight of all hub delivery routes under his or her responsibility; make sure all routes are followed and efficiency is maximized while costs are minimized.
• Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores.
• Maintain an organized, clean city delivery area divided into areas/bins for each spoke store.
• Maintain monthly work schedule for all team members under his/her supervision, including city delivery dispatcher and hub delivery specialists; ensure all team members clock in and out according to company policy.
• Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule and communicate any delays to remaining stores on the route.
• Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists.
• Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately, and that daily mileage is logged into asset management for all vehicles.
• Provide input to store manager regarding city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations.
• Ensure all relevant company‑training programs are being utilized for hub team member development.

Skills / Education / Knowledge / Experience / Abilities

Required

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.

Desired

• Familiar with automotive parts.
• Fluency in multiple languages (Spanish highly desired).

Total Compensation Package

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions starting day one
• Medical, dental, & vision insurance with optional FSA
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

Equal Opportunity Employer

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option, and provide your requested accommodation, and position details.