City Delivery Dispatcher

O'Reilly Auto Parts; Vancouver (WA); On-site; USD 24,000 - 32,000; Full time

Job summary

O'Reilly Auto Parts is seeking a City Delivery Hub Coordinator in Washington to coordinate and oversee city route schedules and delivery for hub to spoke stores. You will serve as the contact for city delivery, ensure orders are pulled and delivered on schedule, and maintain a tidy hub area.

Attention to route efficiency and timely communication with store managers is essential. The role involves monitoring hub operations, ensuring drivers are clocked in, handling billing adjustments for missed

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.

Responsibilities

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

Skills

Alphanumeric matching

Interpersonal communication

Job description

Compensation Pay Range

$17.13 - $23.50

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores.

Bilingual candidates encouraged to apply.

Essential Job Functions

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Ability to quickly match alphanumeric sequences
• Good interpersonal communication skills

Desired:

• Familiar with automotive parts
• Ability to drive a manual transmission vehicle
• Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option 1, and provide your requested accommodation, and position details.