City Delivery Dispatcher

O'Reilly Auto Enterprises, LLC; Mount Prospect (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition educational assistance

Job summary

O'Reilly Auto Parts seeks a City Route Coordinator to oversee city route schedules and delivery specialists for hub-to-spoke operations. Bilingual candidates are encouraged to apply, with Spanish highly desired to support diverse stores.

The role requires coordinating orders, ensuring on-time delivery, maintaining hub areas, monitoring routes for efficiency, and communicating updates to store managers. Competitive compensation and full benefits accompany this position.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Familiar with automotive parts.
• Ability to drive a manual transmission vehicle.
• Fluency in multiple languages; Spanish highly desired.

Responsibilities

• Serve as contact person for city delivery service.
• Receive orders from stores and ensure parts are pulled for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to pickup for delivery.
• Maintain organized city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists run on schedule and communicate delays to stores on route.
• Monitor hub system and routes for efficiency, productivity, or cost reduction.
• Provide recommendations to store manager.
• Ensure team members clock in/out per policy.
• Research undelivered parts and adjust billing as needed.
• Coordinate with store manager to cover routes in absence of regular driver.
• Ensure vehicles are well maintained and inspected; log daily mileage.

Job description

Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores. Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses.
• Communicate recommendations to store manager.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately.
• Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists' performance in preparation for performance evaluations.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

• Ability to quickly match alphanumeric sequences
• Good interpersonal communication skills
• Familiar with automotive parts
• Ability to drive a manual transmission vehicle
• Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer.

The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option 1, and provide your requested accommodation, and position details.

Your first job at O'Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company. Our promote-from-within philosophy means our top leaders worked their way up - and you can, too. Learn more about our culture, benefits, and history at oreillyauto.com/careers.