Citizens Teller - Bilingual - Spanish Required

Citizens Financial; Pennsylvania; In loco; USD 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care plans

401K with match

Tuition assistance

Volunteer time off

Donation matching

Descrizione del lavoro

Citizens Financial in Pennsylvania is seeking a Teller to greet customers in our lobby, demonstrate how to use our mobile app and ATMs, and handle simple transactions. You will provide personalized advice and connect customers with Bankers for further solutions, while adhering to cash handling policies and local regulations.

You will benefit from meaningful work, community involvement, and opportunities to grow within the branch network, with a 40-hour schedule that may include weekends and

Competenze

• High school degree or GED required.
• 6 months experience processing transactions.
• 1 year customer experience, recommending products and services.
• Strong listening and communication skills.
• Comfort with using digital technology to support goals.
• Ability to work branch hours, including weekends/evenings.

Mansioni

• Greet customers in lobbies and demonstrate mobile app or ATMs for simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Follow financial policies, proper cash handling, and local regulations.

Conoscenze

Customer service

Communication

Digital payments

Cash handling

Problem solving

Formazione

High school diploma or GED

Strumenti

Digital banking apps

Descrizione del lavoro

Starting Salary: $21 / hour and up

As a Citizens Teller - YOU make a real difference for our customers and the branch team.

What you'll do

You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.

What you'll get

Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.

Commitment to community - Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.

Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.

Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Required Qualifications

• High School degree or GED
• Minimum of 6 months experience processing transactions (cash and/or digital payments)
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings

Preferred Skills/Experience

• 1 year of experience processing transactions (cash and/or digital payments)
• Motivates others, like teammates, business partners, and specialists, through collaboration
• Process-oriented, energetic, detail-oriented and ability to multitask effectively

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Varies with branch needs and may include weekends and evenings