Cisco Voice Field Tech | Migration & Install Specialist

Insight Global; Madison (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

Insight Global is seeking Cisco Field Technicians to support a large-scale migration from Skype to Cisco across multiple healthcare sites in Madison, WI. You will travel to sites within a 30-minute radius, remove DVX phones, and install/configure Cisco phones with required codes.

Responsibilities include performing basic test calls, documenting installations, and escalating complex issues to the network team. Attention to detail and reliable transportation are essential.

Qualifications

• At least 1 year of Cisco Voice/Phone Migration experience.
• Hands-on experience with phone installation, configuration, and testing.
• Comfortable with field work and travel between sites within a 30-minute radius.
• Reliable transportation and ability to follow instructions with precision.

Responsibilities

• Travel to assigned healthcare sites within Madison, WI radius to perform migrations.
• Remove existing DVX phones and install Cisco phones, including wiring and coding.
• Conduct basic test calls to verify functionality and document results.
• Maintain accurate installation records and report progress to project leads.
• Escalate advanced issues to the network team as needed.

Skills

Cisco Voice Migration

Phone installation

Phone configuration

Phone testing

Field work

Site travel

Attention to detail

Troubleshooting

Tools

DVX phones

Job description

Insight Global is seeking Cisco Field Technicians to support a large-scale migration from Skype to Cisco across multiple healthcare sites in Madison, WI. You will travel to sites within a 30-minute radius, remove DVX phones, and install/configure Cisco phones with required codes.

Responsibilities include performing basic test calls, documenting installations, and escalating complex issues to the network team. Attention to detail and reliable transportation are essential.