Circulation Clerk

Missouri River Regional Library; Jefferson City (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

Missouri River Regional Library is seeking a part-time Circulation Clerk to assist patrons at the circulation desk, process check-ins/outs, issue library cards, and handle fines. You will answer the main library phone, assist with displays, and help maintain order in the department.

Responsibilities include operating the cash register, renewing items, shelving, and occasionally working at other service desks.

Qualifications

• High school diploma or GED required.
• Previous computer experience required.
• Public service experience is helpful.

Responsibilities

• Staff circulation desk and perform circulation functions, including checking materials in and out, issuing library cards, renewing checked out materials, retrieving materials for patrons, and collecting fines.
• Answers main library telephone and assists patrons as needed; transfers calls to appropriate departments or individuals.
• Operates cash register and credit card machine for all money transactions.
• Empties the library drop boxes at specified times and checks in materials.
• Assists in shelving materials and maintains general order and appearance of the department.
• Performs other duties as assigned and may work shifts at other service desks; participates in department and library meetings and functions.

Skills

Customer service

Communication

Organization

Computer literacy

Education

High school diploma or GED

Tools

Cash register

Credit card terminal

POS system

Job description

Summary/Objective

This position provides assistance to patrons in checking library materials in and out, issuing library cards, answers the main library phone, shelves materials and performs clerical, record keeping and other routine tasks as assigned.

Essential Duties and Responsibilities

1. Staff circulation desk and performs circulation functions, including checking materials in and out, issuing library cards, renewing checked out materials, retrieving materials for patrons, and collects fines.
2. Answers main library telephone and assists patrons as needed; transfers calls to appropriate departments or individuals.
3. Operates cash register and credit card machine for all money transactions.
4. Empties the library drop boxes at specified times and checks in materials.
5. Assists in shelving materials.
6. Maintains general order and appearance of the department.
7. Performs other duties as assigned.
8. Assists with counting out the register drawer.
9. Assists with closing of the library.
10. May work shifts at other service desks.
11. Participates in department and library meetings and functions.
12. May assist with preparing and updating displays and preparing program materials.

Knowledge, Skills and Abilities

1. Utilize good organization, communication and customer service skills.
2. Communicate clearly and effectively.
3. Work cooperatively with public and library staff.
4. Adapt to changing and evolving Library procedures, priorities and information technologies.
5. Work independently and be self-directed.
6. Must have basic knowledge of operation of computers and be able to perform basic computer operations.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, cash registers, credit card machines, etc.

Physical Demands

• Frequent bending, lifting, reaching and stooping to select and shelve library materials.
• Standing, sitting, and walking.
• Lifting and carrying, 25 pounds or less.

Position Type/Expected Hours of Work

This is a part-time position. Hours of work are Monday and Tuesday 8:45am-1pm, Friday 11am-4pm; every other weekend Saturday 8:00 a.m. - 5:00 p.m.; Sunday 12:00 p.m. - 5:00 p.m.

Education/Experience

1. High school diploma or G.E.D. required.
2. Previous computer experience required.
3. Public service experience is helpful.

Additional Eligibility Qualifications

High degree of customer service skills to work with patrons of all ages, including special needs patrons and Library staff.

Other duties

Please note this job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change any time with or without notice.