Circulation Assistant - 16 hours

Illinois; Algonquin (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Low Hour Paid Leave

Job summary

Algonquin Area Public Library District in McHenry County seeks an energetic front line teammate to staff the Customer Service Desk. You will greet patrons, assist with citizen services, and help with passport applications, voter registration, and license plate renewals.

Responsibilities include checking in/out materials, issuing library cards, resolving account issues, handling materials, and supporting a welcoming, accurate service experience across library sites.

Qualifications

• Customer service experience or aptitude.
• Comfort with computers and office equipment.
• Ability to perform light to moderate physical tasks.
• Willingness to travel between library sites.
• Background check clearance required.

Responsibilities

• Greet patrons and staff at the Customer Service Desk.
• Issue library cards and assist with materials checkout/in.
• Resolve patron account issues and provide citizen services.
• Assist with passport applications, voter registration, and license plate renewals.
• Support materials handling tasks and general library operations.

Skills

Customer service

Communication

Computer literacy

Physical stamina

Education

High school diploma or equivalent

Job description

The Algonquin Area Public Library seeks an energetic, enthusiastic, and friendly person to fill a front line position. If you enjoy interacting with people, performing detail-oriented work, and making a difference in the community by providing citizen services such as passport application acceptance, voter registration, and license plate renewal stickers, join our team and help staff our Customer Service Desk!

Excellent patron experience is a top priority at the Algonquin Area Public Library. Responsibilities for this position include: welcoming patrons to the library, issuing library cards, checking in and checking out materials, resolving patron account issues, providing citizen services, emptying library materials from bins, and other materials handling tasks.

Requirements:

• High school diploma or equivalent
• Physical agility and strength to unload and load materials from bins and carts
• Proficiency with or ability to learn computers, software, and other office equipment
• Ability to travel between library sites
• Successful clearance of a background check

Benefits: Low Hour Paid Leave

Location

Algonquin Area Public Library District, McHenry County

Hours

16 hours/week (including daytime, evening, and weekend hours)

$16.46-$17.46/hour - depending on qualifications and experience