Circulation Assistant

Illinois; Arlington Heights (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Prorated leave time (vacation, sick, &

IMRF pension plan

Roth/457 savings plan

Pet insurance

Legal aid & identity theft protection

Job summary

Arlington Heights Memorial Library in Illinois is seeking a part-time Customer Service Assistant to support frontline library operations and assist patrons with transactions and inquiries.

The role handles check out/in, money handling, registers new library card applicants, and leverages library databases to help customers while delivering unparalleled service. Strong teamwork and multi-tasking in a fast-paced environment are essential.

Qualifications

• Familiarity with Microsoft Office, especially Outlook and Word.
• Ability to manage multiple priorities in a fast paced environment.
• Ability to work well in a team environment.

Responsibilities

• Check out and check in of materials.
• Money handling.
• Register new customers for library cards.
• Use library databases to assist customers.
• Provide unparalleled customer service.

Skills

Microsoft Office

Customer service

Teamwork

Multitasking

Education

High School degree or equivalency

Tools

Library databases

Job description

Responsible for the check out and check in of materials, money handling, registering new customers for library cards and using the library’s databases to assist customers. Position works almost exclusively with the public and requires a positive and friendly customer service attitude. Ability to work well in a team environment required. Applies library circulation policies while providing Unparalleled Customer Service.

Requirements & Skills:
Familiarity with Microsoft Office products (especially Outlook mail and Word) is required. Ability to manage multiple priorities in a fast paced environment and excel in Our Culture.

Education: High School degree or equivalency.

Hours and Scheduling:
Part-time, average 24 hours per week. Flexibility in scheduling andparticipation in weekend rotation required. Schedule is on a six week rotation.

Weend Rotations:

• Weeks #2 & #5 : Saturday 10 a.m.- 1 p.m. and 2-5:15 p.m., Sunday 12-6:15 p.m
• Weeks #3 & #6 : Saturday 10 a.m.- 1 p.m. and 2-5:15 p.m.,

Benefits:

• two weeks of prorated leave time, which include vacation, sick and personal time plus 7 paid holidays
• participation in Illinois Municipal Retirement Fund (IMRF) pension plan
• availability of Roth/457savings plan
• other optional benefits such as pet insurance
• legal aid & identity theft protection

Arlington Heights Memorial Library, Cook County

Hours

Average 24 hours per week. Flexibility in scheduling and participation in weekend rotation required.