Circa - Table Games - Supervisor

Circa Las Vegas; Las Vegas (NV); On-site; USD 52,000 - 76,000; Full time

Job summary

Circa Las Vegas is seeking a Floor Supervisor for the Table Games department. You will direct and supervise dealers to ensure proper performance, compliance with policies, and Title 31 regulations. You will issue credit markers and maintain accurate credit records.

Candidates should have a High School Diploma or equivalent, 21+ age, and be able to work any shift. Knowledge of gaming regulations and Microsoft Office is preferred, with Nevada licensing requirements to be pursued as needed.

Qualifications

• Ability to communicate effectively with Guests, Team Members and Management.
• At least 1 year experience as floor supervisor preferred.
• Excellent verbal and written communication; strong guest relations and organization.
• Ability to work any shifts or hours.
• Knowledge of Microsoft Office and gaming/player tracking systems preferred.
• Full knowledge of Title 31 and Gaming Control Board regulations.
• Ability to obtain Nevada gaming license.
• Must be 21 years of age.

Responsibilities

• Directs and supervises dealers to ensure proper performance and compliance with policies and Title 31.Has authority to issue markers to players authorized for credit and maintains credit records.
• Orders fills and credits to keep table bankrolls accurate and observed by supervisor.
• Works with Surveillance and Internal Control to ensure asset protection and profitability.

Skills

Communication skills

Team relations

Multitasking

Shift flexibility

Office software

Gaming regulations

Nevada license requirements

21+ age requirement

Education

High School Diploma

Tools

Microsoft Office

Job description

DEPARTMENT: Table Games

POSITION: Floor Supervisor

JOB SUMMARY:

Directs and supervisesthe activities of dealers in order to assure proper performance and compliance with the company’s established policies and procedures, Title 31 and pertinent gaming laws. Has the authority toissue markers to players authorized for credit. Maintains records of all credit issued and ensures guests do not exceed limit. Orders fills and credits to properly maintain table bankrolls.Observes hotel and casino guests and keeps Games Casino Manager informed of all activities. Handles complaints from subordinates and guests. Acts as a customer relations representative and host for the casino.

SUPERVISES:

• Dancing Dealers
• Dealers

ESSENTIAL JOB FUNCTIONS:

• Responsible for practicing, supporting and promoting the Company ServiceStandards at all times
• Responsible for company assets
• Responsible for all rules, policies and procedures related to all gaming and casino credit activity, and ensuring that all shifts are consistent in adhering to the same rules, policies and procedures
• Work in direct cooperation with the Surveillance and Internal Control Departments to ensure asset protection and the continued profitability

QUALIFICATIONS:

• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form
• At least (1) year successful experience as floor supervisor preferred
• Excellent verbal, written communication skills, Team Member and Guest relations skills, organizational skills and the ability to handle multiple tasks
• Ability to work any shifts or hours
• Effective working knowledge of Microsoft Office products, with knowledge of and experience with electronic gaming and player tracking management and support systems preferred
• Full knowledge of all Title 31 and applicable Gaming Control Board regulations
• Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license
• Must be 21 years of age

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

Requires normal, corrective vision range, the ability to see color and distinguish letters, numbers and symbols. Manual dexterity to operate job related equipment Work is typically in an area which may be noisy and may contain secondhand smoke

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).