Cinema Operations Lead: Concessions & Training

Central-College; Pella (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Pella Cinemas is seeking a cinema supervisory associate to lead staff, ensure top-tier concessions service, and help manage daily operations during show times. The role requires opening/closing duties, training new team members, and maintaining a clean, professional venue. Shifts include evenings and weekends to accommodate movie schedules.

Candidates should be reliable, with basic math skills and a willingness to work varied hours in a fast-paced theater environment.

Qualifications

• Leadership and accountability in a team setting.
• Strong customer service and communication skills.
• Ability to work as part of a team and follow procedures.
• Problem solving and quick decision making under pressure.
• Experience with cash handling and deposits.

Responsibilities

• Lead cinema staff to ensure high concessions service and quality.
• Open and close the cinema without direct supervision.
• Oversee concessions cleanliness, restocking, and theater cleanliness.
• Plan staff duties during show times and peak periods.
• Assist manager with training and supervising associates.
• Troubleshoot projector issues during screenings.
• Prepare deposits and bring them to the bank each night.
• Maintain a neat, professional appearance and demeanor.
• Work hours include evenings, weekends, and college closure periods.

Skills

Leadership

Customer service

Teamwork

Problem solving

Cash handling

Tools

Projector system

Job description

Pella Cinemas is seeking a cinema supervisory associate to lead staff, ensure top-tier concessions service, and help manage daily operations during show times. The role requires opening/closing duties, training new team members, and maintaining a clean, professional venue. Shifts include evenings and weekends to accommodate movie schedules.

Candidates should be reliable, with basic math skills and a willingness to work varied hours in a fast-paced theater environment.