Cinema IT Field Technician | On-Site & Remote Support

Paylocity; Petaluma (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical & dental

Matched 401(k)

Paid Vacation

Paid Personal days

Paid Holidays

Six Sick days

Free Movies (soft drinks & popcorn)

Performance Reviews

Job summary

Cinema West, California’s leading movie chain, seeks a Field Support Technician to join the Corporate Operations team in Petaluma, CA. You will handle on-site and remote IT support for theatre locations across California and Idaho, including POS, printers, kiosks, and digital signage.

The role requires a hands-on approach, the ability to travel frequently, and a five-day work week with weekend coverage. Competitive hourly pay and strong benefits accompany this position.

Qualifications

• Minimum two years of hands-on IT support or field service experience.
• Proficient in Windows desktop troubleshooting and admin tasks.
• Knowledge of networking fundamentals (IP, DHCP, VLANs) and basic cabling.

Responsibilities

• Provide first-line technical support and field service for cinema locations in CA and ID.
• Install, configure, troubleshoot, and repair POS, kiosks, printers, and digital signage.
• Stage and deploy hardware for site openings and migrations; support system go-lives.

Skills

Windows troubleshooting

Networking basics

On-site work

Communication

Independent work

Tools

POS systems

Printers

Digital signage

Kiosk hardware

Remote management tools

Job description

Cinema West, California’s leading movie chain, seeks a Field Support Technician to join the Corporate Operations team in Petaluma, CA. You will handle on-site and remote IT support for theatre locations across California and Idaho, including POS, printers, kiosks, and digital signage.

The role requires a hands-on approach, the ability to travel frequently, and a five-day work week with weekend coverage. Competitive hourly pay and strong benefits accompany this position.