CILA Residential Services Lead

Sertoma Star Services; Alsip (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO & holidays

Health insurance

401(k)/403(b) plan

Tuition assistance

Employee Assistance Program

Job summary

Sertoma Star Services is seeking a Residential House Manager to oversee day-to-day operations of CILA homes in the Chicagoland area and provide case management to residents.

You will coordinate medical, financial, and maintenance aspects, implement personal and behavioral support plans, supervise DSP staff, and ensure DHS Rule 116 compliance while maintaining strong family and community partnerships.

Qualifications

• Bachelor’s degree in Human Services preferred.
• At least 1 year experience with individuals with disabilities.
• At least one year of supervisory experience.
• Excellent verbal and written communication skills.
• Organizational and time management skills.
• Proficient with MS Office (Word, Excel, Outlook).
• Ability to work independently and complete tasks.
• BA in social service field; QIDP certification possible.
• DSP certification preferred.
• Valid driver’s license and clean driving record.

Responsibilities

• Coordinate and manage overall operations of assigned CILAs.
• Oversee personal support and behavioral plans per Sertoma policies.
• Assist with unearned income applications and related services.
• Coordinate interdisciplinary communication with teams and guardians.
• Maintain medical documentation per DHS Rule 116.
• Hire, train, and evaluate DSP staff; manage schedules.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Independent worker

Driver's license

Education

Bachelor's degree in Human Services

BA in social service field

QIDP certification preferred

DSP certification preferred

Tools

MS Office (Word, Excel, Outlook)

Job description

Sertoma Star Services is seeking a Residential House Manager to oversee day-to-day operations of CILA homes in the Chicagoland area and provide case management to residents.

You will coordinate medical, financial, and maintenance aspects, implement personal and behavioral support plans, supervise DSP staff, and ensure DHS Rule 116 compliance while maintaining strong family and community partnerships.