CI Technical Sales

Sony; California; Hybrid; USD 67,000 - 89,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with matching

Paid vacation

Education assistance

Parental leave

Hybrid work model

Job summary

Sony Electronics Inc. is seeking a Technical Sales Support Representative to energize the Custom Installation channel across the West Coast.

This full-time role focuses on building rapport with dealers, distributors, and sales reps, driving product sales, and providing education on Sony CI products. The ideal candidate will have extensive CI experience, be willing to travel up to 60%, and thrive in a fast-paced environment that blends home and office work.

Qualifications

• 5+ years in Custom Integration or Related Channel: Sales, Installation, Training, or Technical Support.
• Ability to travel up to 60% of the time.
• Ability to lift 75 lbs.
• Willingness to learn and teach others about new features and technology.
• Must work weekends/nights for product launch events and dealer events.

Responsibilities

• Developing and maintaining beneficial relationships with principals, sales teams, and installers.
• Creating and maintaining dealer and sales advocacy for the Sony brand.
• Analyzing daily/weekly sales data to plan and improve sell-through.
• Educating dealer personnel on Sony products and how to sell/install.
• Host trainings (Virtual and In-person) for dealers and distributors.
• Support Sales through consultative collaboration with Sony dealers in the territory.
• Monitor demo product inventory and ensure product is on the selling floor.

Skills

Sales experience

Installation experience

Training experience

Technical support

Education

Bachelor’s Degree

Tools

Excel

PowerPoint

Outlook

Job description

Sony Electronics Inc. islooking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer).

Join us on our mission to fill the world with emotion through the power of creativity and technology.

Sony’s Purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivated us to create groundbreaking technology, entertainment, and services for people worldwide.

Our history as a global brand had been built around employees that all have a passion for touching peoples’ lives, and pride in pushing beyond that status quo to produce truly extraordinary results.

Sony Electronics has an exciting full-timeopportunity for a Technical Sales Support Representative. If you love entertainment technology, have great custom installation experience, and love to talk to a wide variety of audiences, then we want to hear from you!This role will focus on locations in and around the West Coast.

We are seeking a highly skilled professional capable of creating a positive impression of Sony and offer sales support for Sony dealers and installers that sell Sony products in the Custom Installation Channel. You are someone who can build rapport with different audiences and create a “Sony first” mentality with dealers in the territory. You are also someone that maximizes product sales by supporting Sony dealers, distributors, and sales rep companies within the territory. Deep understanding of the CI channel and related products, product education, system design assistance, data collection, as well as others as needed. You love training and educating both associates and customers. You love entertainment, technology, and bringing the Sony Experience to your dealers and their customers.

The ideal candidate will live within or near The Assigned Sales Territory (Coast).

Responsibilities

• Developing and maintaining beneficial relationships with company principals, sales teams, and installers.

• Creating and maintaining dealer and sales advocacy for the Sony brand.

• Analyzing daily/weekly sales data to plan and execute actions to maintain and improve sell through.

• Educating dealer personnel on Sony and how to sell/install the Sony product line effectively.

• Host trainings (Virtual and In-person) for dealers and distributors.

• Supporting Sales through consultative collaboration with Sony dealers in the territory.

• Monitoring demo product inventory and ensuring product is placed on the selling floor.

• Support National, Regional, & Local industry and dealer events as a brand representative of Sony.

• Conducting demonstrations and directly assisting dealers as needed by answering their questions and providing solutions.

• Gathering, summarizing, and reporting on field and channel feedback and insights.

• Manage demo samples and facilitate product evaluations across the sales territory.

• Work with the other Regional Managers and TSS’s to achieve group goals and deliver a consistent dealer experience across the country.

• Be a point of contact for dealers for troubleshooting and directing them to correct settings or to the service team.

Minimum Requirements

• 5+ years in Custom Integration or Related Channel: Sales, Installation, Training, or Technical Support.

• Ability to travel up to 60% of the time.

• Ability to lift 75 lbs.

• Willingness to learn and teach others about exciting new features, technology, and how they benefit Sony dealers and customers.

• Must be able to work weekends/nights for Product launch events, Dealer events, or Sales and Training events. This may include: CES, CEDIA, etc. and may also include working outside normal business hours.

• Sales focused with the ability to influence others to execute your strategies with a focus on ROI.

• Excellent communication and interpersonal skills needed with the ability to build strong collaborative relationships and engage with all levels of dealer and market personnel.

• Strong decision-making skills with the ability to solve problems creatively, effectively, efficiently and at times individually.

• Willingness to take ownership in your business and learn, plan, or implement what is required to succeed.

• Must live in a location within the territory.

• Strong communication skills, both written and oral.

Preferred Skills

• Bachelor’s Degree

• Strong Microsoft Office skills, especially in Excel, PowerPoint, and Outlook.

• High Level Understanding: 2-piece Projection Systems, Control Systems, Home Cinema, Multi-Room AV systems.

• Established Relationships with Key Dealers, Sales Reps, and Complimentary Vendors.

The anticipated base pay range for this position is $66,735.00to $88,980.00.The actual base salary offereddepends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position,years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licensesheld, and the location in which the applicant lives and/or from which they will be performing the job.

• In addition to a competitive base salary, this position is also eligible for a sales incentive plan.
• The specifics of the plan vary by roleand can include elements related to both individual and company performance.
• In addition, this position is also eligible for acomprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave, a 401k plan withmatching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sickleave time annually, and up to twelve weeks paid parental leave.

Honesty, integrity, and ethical conduct are material requirements for the responsibilities outlined above.

Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Individuals residing, or applying to work, in California or Philadelphia. The Company will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here, and Philadelphia applicants here.

Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC

Sony Electronics Inc. and Sony of Canada ULC. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at [e-mail], or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.