CI Poly Computer Operator

Insight Global; Springfield (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Insight Global is seeking a Site Operator in Springfield, Virginia, for a long-term, ongoing contract. The role involves troubleshooting technical system anomalies and maintaining operational environments by liaising with engineers, technicians, and vendors.

Ideal candidates will possess a Bachelor’s in STEM and at least 5 years of relevant experience. Responsibilities include assisting with system installations, monitoring performance, and resolving hardware and software issues efficiently.

Qualifications

• Bachelor’s degree in STEM with 5+ years of relevant experience.

Responsibilities

• Provide Tier 1 and Tier 2 troubleshooting for technical anomalies.
• Identify anomalies and maintain system operations.
• Assist with install upgrades and monitor system performance.
• Troubleshoot hardware, software, and operating system issues.

Education

Bachelor’s in science, Technology, Engineering, or Mathematics (STEM)

Job description

Site Operator

Duration: long term, ongoing contract – we are a direct sub to the program

• Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action.
• Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations.
• Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.

Qualifications You Must Have

• Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience.