CHW Programs Manager: Drive Community Health Impact

IMPaCT Care; Coraopolis (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation and equity

Medical, dental, and vision insurance

401(k) retirement plan

Generous discretionary time off andhol

Parental leave

Professional development support

A culture built on teamwork, impact, &

Job summary

IMPaCT Care seeks an energetic, organized leader to manage a team of Community Health Workers delivering services to hundreds of clients annually in partnership with Highmark Health. You will lead CHWs, partner with community organizations, and use data to drive performance across multiple locations.

You will collaborate with clinics and hospitals to integrate CHWs into care teams and help connect clients with essential resources while upholding IMPaCT Care’s equity-centered mission.

Qualifications

• Leadership experience with a non-profit or community org.
• Extensive CHW/public health/social work/case manager background.
• Deep understanding of healthcare and social service systems, including public benefits enrollment.
• Knowledge of Pittsburgh-area community resources.
• Ability to analyze data and use reports to drive performance.
• Excellent oral and written communication skills.
• Must be able to travel to multiple locations.
• College degree required; MSW/MPH preferred.

Responsibilities

• Lead and support a team of CHWs, coaching them to deliver excellent client care.
• Partner with local community organizations to recruit CHWs.
• Analyze performance data and reports to monitor team progress and drive results.
• Integrate CHWs with care teams in clinics and hospitals.
• Collaborate with community organizations to connect clients with essential resources.
• Use data to achieve program goals and continuously improve systems.

Skills

Leadership experience

CHW experience

Healthcare systems knowledge

Community resources Pittsburgh

Data analysis

Communication skills

CRM tools

Driver's license & car

Education

College degree

MSW or MPH preferred

Tools

CRM software

Job description

IMPaCT Care seeks an energetic, organized leader to manage a team of Community Health Workers delivering services to hundreds of clients annually in partnership with Highmark Health. You will lead CHWs, partner with community organizations, and use data to drive performance across multiple locations.

You will collaborate with clinics and hospitals to integrate CHWs into care teams and help connect clients with essential resources while upholding IMPaCT Care’s equity-centered mission.