Chronic Care Management Coordinator

LaSante Health Center; New York (NY); Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

LaSante Health Center in New York seeks a Chronic Care Management Coordinator to be the primary contact for patients and families, guiding them through their care journey and connecting them to resources. The role emphasizes coordinating care, supporting patients with conditions, medications, schedules, referrals, and ensuring high-quality, compassionate service in a community-focused setting.

Ideal candidates bring strong customer service and organizational skills, with experience in care

Qualifications

• Strong customer service skills.
• Proficiency with computers and ability to learn healthcare systems quickly.
• Excellent organizational and multitasking skills.
• Prior experience in care coordination or case management preferred.

Responsabilités

• Act as the main point of contact for patients and families regarding care.
• Monitor and manage a designated panel of patients, especially those with chronic conditions.
• Support patients in understanding and managing their medical conditions, medications, and treatment plans.
• Enroll patients in medical and support programs that meet their needs.
• Facilitate communication between patients, families, and healthcare providers to ensure coordinated, high-quality care.
• Assist patients with scheduling and navigating appointments, referrals, and follow-up care.
• Connect patients to community resources and social support.
• Perform additional duties as assigned by supervisors.

Connaissances

Strong customer service

Computer proficiency

Organizational skills

Care coordination experience

Description du poste

LaSante Health Center is seeking a Chronic Care Management Coordinator to join our team. The ideal candidate will serve as the primary point of contact for patients and families, guiding them through their care journey and connecting them to internal and external resources as needed. This position offers the opportunity to be part of a mission-driven, community-focused organization dedicated to delivering patient-centered care with compassion and respect.

Key Responsibilities

• Act as the main point of contact for patients and their families regarding all aspects of care received at LaSante.
• Monitor and manage a designated panel of patients, particularly those with chronic health conditions.
• Support patients in understanding and managing their medical conditions, medications, and treatment plans.
• Enroll patients in medical and support programs that meet their needs.
• Facilitate communication between patients, families, and healthcare providers to ensure coordinated, high-quality care.
• Assist patients with scheduling and navigating appointments, referrals, and follow-up care.
• Connect patients to community resources and social support that promote overall well-being.
• Perform additional duties as assigned by supervisors.

Qualifications

• Strong customer service skills
• Proficiency with computers and ability to learn healthcare systems quickly
• Excellent organizational and multitasking skills
• Prior experience in care coordination or case management preferred