Christ-Centered Retail Manager — Guest Experience Lead

Grace Adventures; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

Grace Adventures Ministries seeks a Retail Manager to oversee day-to-day retail operations, ensuring a Christ-centered environment and excellent guest service. You will manage inventory, cash handling, and merchandising while supervising staff and volunteers to deliver a welcoming experience for guests, campers, and staff.

The role requires leadership, strong organizational skills, and flexibility to meet ministry needs, including evenings and weekends.

Qualifications

• Must demonstrate a gospel-centered lifestyle and testimony of salvation by grace through Jesus Christ.
• Proven excellence in workmanship and guest service.
• Retail management experience preferred; supervisory experience required.
• Strong organizational and communication skills.
• Ability to train, supervise, and motivate staff and volunteers.
• Supportive attitude toward staff, guests, campers, and the ministry mission.
• Willingness to learn and develop new skills.
• Flexibility to meet changing ministry needs, including evenings, weekends, and peak seasons.
• Commitment to Grace Adventures Ministries' mission and values.

Responsibilities

• Oversee daily retail operations to ensure a welcoming, organized, and Christ-centered environment.
• Supervise, train, schedule, and seasonal & part-time retail staff and volunteers.
• Ensure excellent customer service and a positive guest experience.
• Manage inventory, including ordering, receiving, stocking, pricing, and inventory control.
• Ensure accurate cash handling, point-of-sale procedures, and daily reconciliation.
• Monitor sales performance and assist with reporting as requested.
• Maintain visual merchandising standards and seasonal displays.
• Ensure retail spaces are clean, organized, and safe.
• Communicate operational needs, concerns, and opportunities to the supervisor.
• Support special events, retreats, and seasonal programs as needed.

Skills

Retail management

Staff supervision

Customer service

Cash handling

Merchandising

Communication

Flexibility

Team motivation

Tools

POS systems

Job description

Grace Adventures Ministries seeks a Retail Manager to oversee day-to-day retail operations, ensuring a Christ-centered environment and excellent guest service. You will manage inventory, cash handling, and merchandising while supervising staff and volunteers to deliver a welcoming experience for guests, campers, and staff.

The role requires leadership, strong organizational skills, and flexibility to meet ministry needs, including evenings and weekends.