Chiropractic Patient Experience Specialist

Chiropractic Health Partners MSO LLC; DeLand (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

Chiropractic Health Partners is seeking a Patient Care Coordinator in DeLand, FL to ensure smooth patient experiences and support healthcare providers. You will handle reception, scheduling, patient inquiries, and administrative workflows within a chiropractic care environment.

The role emphasizes accurate record-keeping, HIPAA compliance, and effective communication with providers and patients in a fast-paced setting.

Qualifications

• Proven experience in medical administrative support in healthcare.
• Strong understanding of medical terminology and office procedures.
• Excellent communication with patients and staff.
• Able to manage multiple tasks in a fast-paced environment.
• Detail-oriented with strong organizational skills for accurate records.
• Experience in a physical therapy or chiropractic office is a plus but not required.

Responsibilities

• Welcoming patients and directing them to the appropriate area.
• Answering phone calls, scheduling appointments, and managing cancellations.
• Coordinate patient appointments to optimize provider time.
• Assist patients with inquiries regarding their care and office policies.
• Maintain accurate patient records and ensure HIPAA compliance.
• Support the administrative team in managing office operations.
• Communicate with healthcare providers to relay patient information and updates.
• Apply active listening, empathy, and a professional demeanor with patients.
• Process new patient intake forms and paperwork.
• Maintain a clean reception area and operate standard office equipment.

Skills

Medical admin support

Medical terminology

Communication skills

Multitasking

Organizational skills

Job description

Chiropractic Health Partners is seeking a Patient Care Coordinator in DeLand, FL to ensure smooth patient experiences and support healthcare providers. You will handle reception, scheduling, patient inquiries, and administrative workflows within a chiropractic care environment.

The role emphasizes accurate record-keeping, HIPAA compliance, and effective communication with providers and patients in a fast-paced setting.