Chiropractic Care Coordinator

El Dorado Community Health Centers; Placerville (CA); On-site; USD 36,000 - 55,000; Full time

Job summary

El Dorado Community Health Centers is seeking a Chiropractic Assistant to welcome patients and manage their flow through chiropractic services. This hybrid role blends Front Office reception with the chiropractic equivalent of a Medical Assistant, supporting the Chiropractor and care team to improve patient satisfaction.

Responsibilities include scheduling, patient registration, rooming, and documenting in the EHR; coordinating with care teams; following up on no-shows; assisting with patient

Qualifications

• High school graduate/ GED required with one year of medical/dental or chiropractic assistant experience in similar setting preferred.
• Formal training from a vocational school in lieu of the above.
• Ability to relate to the patients, through familiarity with medical terminology and triage procedure.
• Must believe in health care dignity for all.
• Ability to speak, read and write in English; bilingual in Spanish, preferred.

Responsibilities

• Supports Front Office in scheduling appointments and conducting reminder calls; directs walk‑in patients and emergencies as per established policies and procedures.
• Registers patients per registration protocols and collection of necessary documentation, signatures, and billing information per billing protocol.
• Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
• Responsible for rooming patients in accordance with EDCHC clinical workflows and ensuring proper documentation and data collection/documentation in EHR, including vitals for new patient visits.
• Maintains appropriate levels of Chiropractic supplies by communicating to Medical Assistant Supervisor when orders are needed.
• Ensures that all services provided have been checked out properly for each patient and reconciles the day’s activities for appropriate billing, including ensuring all orders and imaging have been scheduled.
• Works closely with Primary Care Teams to assure smooth patient flow and cut down on patient waiting time, including updating patients of extended wait times.
• Follows up on “no show” patients on daily basis for rescheduling.
• Assists Chiropractor with patient education and posture screening activities as needed.
• Answers patient inquiries about chiropractic and encourage referrals for spinal evaluations as appropriate.
• Tracks referrals per insurance guidelines; submit Prior Authorizations for visits beyond payor approved allotment.
• Other related duties as the job requires.

Skills

Bilingual English/Spanish

Verbal and written communication

Team player

Attention to detail

EHR documentation

Education

High school diploma or GED

Chiropractic assistant training

Job description

El Dorado Community Health Centers is seeking a Chiropractic Assistant to welcome patients and manage their flow through chiropractic services. This hybrid role blends Front Office reception with the chiropractic equivalent of a Medical Assistant, supporting the Chiropractor and care team to improve patient satisfaction.

Responsibilities include scheduling, patient registration, rooming, and documenting in the EHR; coordinating with care teams; following up on no-shows; assisting with patient