Office Coordinator

HealthSource® - America's Chiropractor; Ashburn (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO and other great benefits

Company-paid CEU’s

Bonus based on performance

Competitive salary

Job summary

HealthSource® - America's Chiropractor in Ashburn, VA is seeking an energetic Administrative Assistant to support front desk operations and billing tasks.

You will handle insurance verifications, assist with marketing campaigns, and maintain patient accounts while ensuring HIPAA compliance and a positive patient experience. Strong phone and computer skills are essential, along with excellent customer service.

Qualifications

• Two-year degree preferred but not required.
• Experience in customer service must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Insurance verifications.
• Create financial worksheets for patients.
• Deliver financial reviews with patients.
• Make product and supplement recommendations per doctor's plan.
• Scan incoming insurance EOBs.
• Assist with marketing campaigns and community outreach.
• Weekly patient reporting.
• Maintain HIPAA confidentiality.
• Coordinate patient flow between Doctor, Rehab and Front Desk.
• Maintain patient accounts and collect charges.

Skills

Customer service

Phone communication

People skills

Teamwork

Education

Two-year degree or higher (preferred)

Tools

Microsoft Office

Windows

Job description

• Continuous clinical and business training
• Company-paid CEU’s
• Bonus based on performance

Benefits:

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• Bonus based on performance
• Competitive salary

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required