Chiropractic Advocate

MAXIMUM POTENTIAL CHIROPRACTIC; Westlake (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Dental insurance

Donation matching

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Modern office setting

Wellness programs

Employee Appreciation Days

Retirement plans

Life insurance

Job summary

A chiropractic and wellness practice in Westlake, Ohio, is seeking a Chiropractic Assistant. This role involves managing client interactions and supporting billing responsibilities in a family-focused environment. Candidates must have experience working in a medical office, excellent communication skills, and a strong understanding of insurance processes. The practice offers a collaborative atmosphere with numerous benefits, including competitive salary and opportunities for advancement.

Qualifications

• 1+ year working in a chiropractic office or medical setting.
• Strong understanding of insurance verification and prior authorization processes.
• Excellent written and verbal communication skills.

Responsibilities

• Check-in/out clients in a friendly manner.
• Make and keep appointments while coordinating provider schedules.
• Process copay and deductible payments.
• Manage accounts receivable and follow up on no-response claims.

Skills

Strong communication skills

Organizational skills

Multitasking ability

Customer service orientation

Education

High School Diploma

Tools

EHR software

Job description

Benefits

• Company parties
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Modern office setting
• Wellness programs
• Employee Appreciation Days
• Retirement plans
• Dental insurance
• Vision Insurance
• Life insurance
• Paid time off
• Employee discounts/retail

Job Description

Maximum Potential Chiropractic is a family focused wellness practice. We are professional, customer-centric and fast-paced.

Chiropractic Assistant

Front Desk & Billing

Must love people! Must love natural healthcare and serving patients.. Must have great communication skills on phone and in person. MPC has 5 doctors who you are responsible to fill and work their schedules. MPC is a fun, family atmosphere. If you are looking to make a difference, work hard, and give back this is the place for you. You get to contribute and create impact daily for our practice member’s lives.

We are hiring an experienced customer service-focused individual to perform

Front Desk Receptionist & Billing Duties

Daily Responsibilities

• Check-in/out clients in a friendly and professional manner
• Make and Keep Appointments
• Process copay and deductible payments
• Schedule follow-up appointments
• Coordinate provider schedules in local and remote offices
• Communication, scheduling, and organizational skills are significant responsibilities of this position
• Communication via in-person, phone, email, and platform systems.
• Medical record / chart prep and processing (paper and electronic)
• Follow-up to obtain client/insurance/account information as needed
• Daily experience with EHR and other software tools. Strong computer skills are required
• Daily reporting and operational requirements
• Review, correct and process any rejected or denied claims.
• File claim reconsiderations or appeals when necessary.
• Post and review payments
• Manage accounts receivable and follow up on no-response claims in a timely fashion.
• Coordinate and send monthly patient statements and follow up as necessary
• Maintain knowledge of insurance plans and billing practices and procedures.
• Implement new policies and procedures to streamline billing and collections when necessary.
• Assist in preparing financial reports for patients as directed
• Comfortable in a multi-tasking environment, calm, diplomatic
• Communicate with practice members in a friendly yet confidential manner
• A consistent and professional telephone persona
• Well groomed and dressed for success
• Works to provide excellent customer service while adhering to business procedures and policies
• A positive attitude, working as part of a team
• This is a standing position, must be able to stand for duration of shift
• Other Administrative functions as necessary or directed.

Qualifications

• Applicant must have strong written and verbal communication skills
• Strong organizational skills and ability to multitask
• Must have min 1 year working in a chiropractic office or medical setting
• Must have strong understanding of insurance verification and prior authorization processes

Education

High School Diploma

***AT THIS TIME our office DOES NOT provide traditional health care coverage .

Schedule

• Day shifts
• Evening shifts
• Monday to Saturday

Experience

Medical Office: 1 year (Required)