Chiller Technician

TDIndustries, Inc.; Phoenix (AZ); On-site; USD 75,000 - 115,000; Full time

Job summary

TDIndustries, Inc. is seeking an experienced HVAC technician to diagnose, repair, and maintain complex commercial systems including chillers.

You will inspect equipment, perform preventative maintenance, and deliver practical, cost-effective solutions while building strong customer relationships. The role requires leadership to mentor technicians, communicate findings clearly, and manage service records using mobile apps and service software.

Qualifications

• Demonstrated ability to diagnose and repair complex HVAC/mechanical issues.
• Strong customer-facing communication and problem-solving skills.
• Mentor junior technicians and provide on-the-job training.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain advanced HVAC and chiller systems.
• Perform inspections and preventative maintenance to ensure safe, efficient operation.
• Lead service calls and coordinate with customers and project teams.
• Document work using service software and keep accurate records.

Skills

Troubleshooting

Customer service

Communication

Mentoring

Technical guidance

Documentation

Driving

Mobile apps

Education

High school diploma or GED

Tools

Service software

Mobile apps

Job description

Job Summary

In this role, you’ll work on advanced HVAC and chiller systems, perform inspections, repairs, testing, and preventative maintenance, and provide technical support to fellow service technicians. You’ll have the opportunity to take ownership of challenging service calls, build strong customer relationships, and share your expertise with other technicians.

Essential Duties

• Diagnose, troubleshoot, repair, and maintain advanced commercial HVAC and chiller systems.
• Perform inspections, testing, preventative maintenance, and equipment repairs to keep systems operating safely and efficiently.
• Troubleshoot complex mechanical issues and develop practical, cost-effective solutions for customers.
• Complete service agreements, quoted projects, and on-demand service calls.
• Lead by example by providing technical guidance, troubleshooting support, and training to fellow service technicians.
• Coordinate work on larger projects, including equipment disassembly, reassembly, and subcontractor activities as needed.
• Communicate with customers about work performed, explain technical findings, and build long-term customer relationships.
• Keep customers, project teams, and other stakeholders informed of project progress and service needs.
• Manage service vehicle inventory, tools, equipment, and materials needed to complete jobs.
• Coordinate material purchases and supplier orders as needed.
• Use mobile applications and service software to document work and maintain accurate service records.
• Follow all company safety requirements, fleet policies, and safe driving practices.

Minimum Requirements

• High school diploma or GED.
• 7+ years of relevant HVAC service experience.
• Strong troubleshooting skills and experience working with complex commercial HVAC mechanical systems.
• Chiller service and maintenance experience appropriate to the position.
• Ability to work independently, prioritize service needs, and deliver effective solutions.
• Strong communication and customer service skills.
• Willingness to share knowledge, mentor technicians, and serve as a technical resource for the team.
• Ability to safely operate a company vehicle and maintain required driving qualifications.
• Ability to use mobile applications and service-related software.
• Required licenses, registrations, and certifications applicable to the position.