Childrens Residential Team Leader

A wilderness Way; Richmond (VA); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Set shift patterns

Up to 7 weeks annual leave

Paid Compassionate Leave from day one

Enhanced Sick Pay

Maternity Pay

Paternity Pay

Medicash healthcare benefits (dental &

24/7 GP access

Life Assurance

Fully funded Level 3 Diploma in RC

Induction and six-month welcome

Career progression opportunities

Discounts across gyms, retail, etc

Refer a Friend bonus £1,000

Company pension

Job summary

Wilderness Way in Richmond, UK, is seeking a proactive Team Leader to drive high-quality residential care for children. You will lead shifts, coach frontline teams, and champion safeguarding and trauma-informed approaches to create safe, nurturing environments.

You’ll work closely with families, schools and professionals to secure positive outcomes, oversee care plans, and support continuous improvement while promoting education, wellbeing and independence for young people.

Qualifications

• Level 3 Diploma in Residential Childcare or equivalent.
• Experience in residential childcare supporting children with emotional/behavioural needs.
• Demonstrated leadership through coaching, mentoring or shift leadership.
• Must be 21+ due to regulatory requirements in children’s residential care.
• Right to work in the UK; sponsorship not offered.
• Full UK driving licence and willingness to drive as part of the role.
• Resilience, sound judgement and a positive leadership approach.

Responsibilities

• Lead shifts to ensure safe, consistent, high-quality care for children.
• Coach and support Residential Support Workers and Senior Residential Support Workers to build confidence and best practice.
• Champion trauma-informed care and create nurturing environments.
• Ensure children's voices are reflected in their care and support.
• Promote education, wellbeing and independence through everyday opportunities.
• Oversee care plans, risk assessments and records to maintain standards and compliance.
• Lead safeguarding on shift and support colleagues in decision-making.
• Collaborate with families, schools and professionals to achieve positive outcomes.
• Support audits, inspections and continuous improvement to maintain outstanding services.
• Deputise for senior leaders and drive day-to-day operations.

Skills

Leadership

Coaching

Mentoring

Safeguarding

Trauma-informed care

Education

Level 3 Diploma in Residential Childcare

Job description

Lead the Way as a Children's Residential Team Leader

Ready to take the next step in your career?

This role is based in Richmond, North Yorkshire.

At Wilderness Way, leadership is about more than managing shifts. It's about creating an environment where children can feel safe, valued and supported to achieve their potential.

As a Team Leader, you'll play a pivotal role in shaping the quality of care within the home, leading by example, developing colleagues and ensuring children receive the outstanding support they deserve every day.

Why Join Us?

When you spend your career changing children's lives, you deserve a company that invests in yours.

That's why we offer:

• Set shift patterns including sleep-ins.
• Up to 7 weeks annual leave.
• Paid Compassionate Leave from day one.
• Enhanced Sick Pay, Maternity Pay and Paternity Pay.
• Medicash healthcare benefits, including dental and optical cashback plus 24/7 GP access.
• Life Assurance worth 2x your annual salary.
• Fully funded Level 3 Diploma in Residential Childcare.
• A dedicated induction and six-month welcome programme.
• Clear opportunities to progress your career with Wilderness Way.
• Discounts across gyms, retail, restaurants and more.
• £1,000 Refer a Friend bonus.
• Company pension scheme.

Your Day-to-Day

This is a hands-on leadership role where you'll be making a difference both to children and the colleagues around you.

You’ll:

• Lead shifts and make decisions that ensure children receive safe, consistent and high-quality care.
• Coach, mentor and support Residential Support Workers and Senior Residential Support Workers to build confidence, consistency and best practice.
• Champion trauma-informed care and help create positive, nurturing environments where children can thrive.
• Ensure children's voices are heard and reflected in the care and support they receive.
• Promote education, achievement, wellbeing and independence through everyday opportunities.
• Oversee care plans, risk assessments and records to maintain the highest standards of care and regulatory compliance.
• Lead safeguarding practice on shift, supporting colleagues to make safe and informed decisions.
• Work closely with families, schools, therapists and other professionals to help children achieve positive outcomes.
• Support audits, inspections and continuous improvement activities that help maintain outstanding services.
• Deputise for senior leaders when required and help drive the day-to-day operation of the home.

What We're Looking For

You’ll also need to:

• Hold a Level 3 Diploma in Residential Childcare, Children and Young People's Workforce, or an equivalent qualification.
• Have experience working in residential childcare, including supporting children with emotional, behavioural or complex needs.
• Bring leadership experience, whether that's through coaching, mentoring, shift leadership or supporting the development of colleagues.
• Be 21 or over (or turning 21 soon) due to requirements within children's residential care.
• Have the right to work in the UK. Unfortunately, we're unable to offer sponsorship for this position.
• Hold a full UK driving licence and be comfortable driving as part of your role, as you'll help children access the people, opportunities and experiences that matter most to them.
• Bring resilience, sound judgement and a positive approach, with the confidence to make decisions and lead others through challenges.

You'll Thrive in This Role If You...

Believe great care starts with great relationships.

See leadership as supporting and developing others.

Can remain calm, resilient and compassionate when challenges arise.

Are passionate about helping children achieve outcomes they never thought possible.

Want to play a key role in building high-performing teams and exceptional homes.

Make a Lasting Difference

This isn't just a leadership role.

It's an opportunity to shape the lives of children, influence the development of your team and help create a home where young people can feel safe, supported and optimistic about their future.

If you're ready to lead with purpose and make a lasting impact, we'd love to hear from you.

All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We are an equal opportunities employer and welcome applications from all individuals, regardless of background, experience, or protected characteristics.