Children's Therapy Team Supervisor

CNS Healthcare; Detroit (MI); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Dental, vision, life, and short-term‑d

Retirement with company match

18 days PTO annually

16 paid holidays incl. 3 floating

Paid parental leave

Student loan forgiveness eligibility (

PSLF/HRSA)

Job summary

CNS Healthcare is seeking a Team Supervisor for Child & Family Services in Detroit to oversee day-to-day operations of children’s outpatient therapy, community-based and infant/early childhood services. You will supervise teams, ensure MDHHS compliance, and drive service delivery improvements.

The role requires a Master’s degree in a relevant field and active licensure. Strong leadership and EHR proficiency are essential for success.

Qualifications

• Master’s degree in a relevant field is required.
• State licensure such as LMSW, LPC, or equivalent is required or pursued.
• Experience supervising therapy teams and ensuring program compliance.

Responsibilities

• Oversee day-to-day operations of children’s outpatient therapy services.
• Ensure compliance with MDHHS Medical Manual and related requirements.
• Monitor service delivery, productivity, and documentation quality.

Skills

Leadership

Supervision

Team coordination

Education

Master's Degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy

Tools

EHR systems

CEHR

Job description

The Child & Family Services Team Supervisor is responsible for overseeing day-to-day operations, oversight, and supervision of the assigned service line teams which may include Children's Outpatient Therapy, Children's Community-based Therapy, Infant & Early Childhood Mental Health, and Intensive Home-based services.

What We Are Looking For

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities.

Compensation Range

The starting pay for this position is $59,500 - $80,500 for fully licensed candidates and is based on non-discriminatory factors such as skills and experience.

What's In It For You

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

Essential Functions

• Serve as a leader and role model for the organization in matters relating to children's outpatient therapy services and provide daily supervision of children's outpatient therapy operations.
• Ensure the compliance and successful execution of all children's outpatient therapy program requirements as outlined in the Michigan Department of Health and Human Services (MDHHS) Medical Manual.
• Promote the development of a comprehensive service delivery system by identifying individual served needs and gaps in services to better meet those needs.
• Assist assigned team members as needed in all aspects of service planning, treatment, caseload management, and support activities.
• Provide direct services to beneficiaries within their scope of practice.
• Oversee assigned staff work assignments and work schedules to meet the needs of individuals served and the agency.
• Ensure that direct reports meet direct service productivity and documentation standards per agency and program expectations, including preparing and submitted required reporting on behalf of the service line administration such as documentation for contracting and grant submissions.
• Ensure documentation of attendance at required trainings is maintained for all assigned staff and available for review upon request.
• Ensure documentation of attendance at required trainings is maintained for all assigned staff and available for review upon request.
• Regularly assess the quality of work and operational metrics for assigned staff and make suggestions for continuous improvement.
• Collaborate with other departments and agencies regarding resources and services for improved patient care and staff development.
• Monitor and assist in the preparation of program budget.
• Utilize motivational interview strategies and a trauma-informed approach to engage with and provide service to individuals.
• Serve as a subject‑matter expert on the use of electronic health record (EHR) systems and health registries and promote the utilization of the Community Electronic Health Record (CEHR) for individuals served.
• Travel off-site as needed for various programming opportunities including meetings, conferences, activities, and events
• Ensure assigned staff compliance with quality care initiatives including Meaningful Use (MU), Medicare Merit Based Incentive Payment System (MIPS), Commission on Accreditation of Rehabilitation Facilities (CARF), and Certified Community Behavioral Health Clinic (CCBHC) requirements.
• Serve as a subject‑matter expert on the use of electronic health record (EHR) systems and health registries and promote the utilization of the Community Electronic Health Record (CEHR) for individuals served.
• Ensure that the CNS Healthcare standards of service are applied to interactions with individuals served, guests, and staff.
• Participate in and promote departmental and agency quality improvement initiatives.
• Assume responsibility for professional growth by current reading and attendance at educational programs and conferences.
• Maintain knowledge and compliance with established policies and procedures, corporate compliance program, code of ethics, applicable federal, state, and local laws and regulations, HIPAA standards, and other regulatory programs.
• Perform other related duties as assigned.

Supervisory Responsibilities

• Provide consistent individual supervision (recorded) at least weekly based on their individual needs and experience, that includes, but is not limited to: a) Monthly case reviews b) Quarterly joint contracts c) Monthly review of progress toward attaining goals d) Review of any corrective action steps.
• Organize and oversee the day-to-day operations of the assigned team to ensure appropriate coverage of responsibilities.
• Educate, enforce, and ensure team compliance with CNS Healthcare policies and procedures.
• Cultivate, maintain, and enhance team, department, and interdepartmental relationships to promote collaboration, teamwork, and a positive working environment.
• Serve as a conduit of communication between direct reports, department leadership, and agency leadership.
• Build a strong team by attracting, selecting, onboarding, and developing direct reports to retain high-performance team members and empower them to elevate their level of responsibility, span of control, and performance.
• Serve as a role model, mentor, and coach in providing ongoing and consistent individual supervision that is focused on meeting individual productivity and performance goals, as well as departmental goals, objectives, and project deadlines.
• Manage employee performance, including any verbal/written warnings and conducting employee evaluations to provide examples of behavior, ways for employees to improve performance, and development of goals for the coming year.
• Lead assigned team in quality improvement initiatives and compliance with all quality improvement initiatives and standards to promote quality achievement across the organization.
• Responsible for managing work schedules, time and attendance, paid time off, and mileage for assigned staff in a timely manner.

Qualifications

Required

• Master's Degree in Social Work, Counseling, Psychology, or Marriage and Family Therapy
• State licensure: Licensed Master's Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Marriage and