Children's Ski School Lead

Aspen Skiing Company; Aspen (CO); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Paid Time Off

Paid Leave

Employee Ski Pass

Dependent Ski Pass

General perks

Job summary

Aspen Skiing Company seeks a seasonal supervisor to lead world-class Pros and indoor staff, ensuring exceptional guest service and smooth ski school operations at Aspen Snowmass. You will oversee scheduling, training, and performance management while promoting safety and a culture of excellence.

The role reports to the General Manager and requires PSIA certification, five seasons in snow sports, and a commitment to high standards of guest experience. Benefits include PTO, ski passes, and perks.

Qualifications

• Minimum 5 seasons in the snow sports industry required.
• Minimum current PSIA/AASI Level 2 certification, or foreign equivalent, required.
• Current trainer status preferred
• High School Diploma or equivalent required; college degree preferred

Responsibilities

• Organize and prioritize operational requirements based on departmental SOPs, end of season analysis, and prescribed initiatives.
• Supervise, schedule and staff a team of Pros to meet daily operational needs while ensuring scheduling accuracy throughout the season.
• Promote excellence in guest service by evaluating guest experiences and addressing concerns as they arise.
• Maintain an active on-hill presence, engaging with Pros and guests while observing guest experience and Pro performance at key times each day.
• Lead employee recognition efforts, performance management, and disciplinary actions.
• Mentor and provide guidance to Pros, including Academy training, PSIA certification, Stage IV progression, and Trainer pathway mentorship.
• Collaborate with other departments to ensure seamless operations and enhance product knowledge
• Support ski school operations by assisting sales and reservations, payroll, and other teams as needed
• Promote and uphold a strong culture of risk management through clear communication and adherence to safety protocols
• Act in the best interest of ASC in growth and protection of current ASC business, including sales and investigating underground teaching
• Conduct a thorough end-of-season analysis to assess strengths and opportunities, contributing to off-season planning.

Skills

Leadership

Guest service

Scheduling

Team mentorship

Safety protocols

Education

PSIA/AASI Level 2 certification

High School Diploma or equivalent

College degree preferred

Tools

POS systems

Scheduling software

Microsoft Office

Job description

Aspen Skiing Company seeks a seasonal supervisor to lead world-class Pros and indoor staff, ensuring exceptional guest service and smooth ski school operations at Aspen Snowmass. You will oversee scheduling, training, and performance management while promoting safety and a culture of excellence.

The role reports to the General Manager and requires PSIA certification, five seasons in snow sports, and a commitment to high standards of guest experience. Benefits include PTO, ski passes, and perks.