Children's Ski & Ride School Helper

Mt. Rose Ski Tahoe; Reno (NV); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Great first job

Transition into Instructor role

Team-oriented environment

Experience with kids and guest service

Ongoing training

Job summary

Mt. Rose Ski Tahoe in Reno is seeking a Children’s Ski & Ride School Helper to assist with check-in, gear fitting, booting, and organizing lesson groups. You will provide on-snow and off-snow support to instructors and students, helping ensure safety, comfort, and fun for young participants.

This role emphasizes customer service, childcare, and a friendly, proactive attitude, with opportunities to transition into an Instructor role. Availability for holiday periods and 2+ days/week is required.

Qualifications

• Must be 16 years or older.
• Excellent communication and customer service skills.
• Comfortable working with children.
• Ability to stay organized in a fast-paced environment.
• Familiarity with skiing or snowboarding is a plus.

Responsibilities

• Assist children with boots, gear, and lesson preparation.
• Support check-in, class organization, and transitions.
• Help instructors during lessons (on and off snow).
• Maintain a safe, clean, and organized environment.
• Coordinate and communicate with other departments as necessary.
• Observe safety standards and assist in general Ski & Ride School operations.
• Prepare children for lessons by helping put on boots and gear.

Skills

Strong communication

Customer service

Childcare

Organizational skills

Team player

Job description

The Children's Ski & Ride School Helper plays a key support role in ensuring a smooth and enjoyable experience for children ages 4 – 12 years old. This position is responsible for assisting with the check-in process, helping children get fitted for ski or snowboard gear, booting them up, and organizing participant groups for their lessons. Throughout the day, the Helper provides on-snow and off-snow support to instructors and students, helping to maintain safety, comfort, and fun for all participants. This role requires a friendly, patient, and proactive attitude, with a strong focus on customer service and childcare.

Why Work Here

• Great first job or entry into ski school
• Opportunity to transition into an Instructor role
• Work in a fun, team-oriented environment
• Gain experience working with kids and guest service
• Access to ongoing training

EDUCATION / EXPERIENCE / SKILLS AND ABILITY REQUIREMENTS

Key Responsibilities

• Assist children with boots, gear, and lesson preparation
• Support check-in, class organization, and transitions
• Help instructors during lessons (on and off snow)
• Maintain a safe, clean, and organized environment
• Familiarity with skiing and/or snowboarding is a plus

Qualifications

Required:

• Age 16+
• Strong communication and customer service skills
• Comfortable working with children
• Ability to stay organized in a fast-paced environment

Availability (Required)

• Must work holiday periods:
  • Nov 26–30 | Dec 19–Jan 4 | Jan 16-18 | Feb 13-15
• 2+ days/week + holidays
• Must be able to work 20+ shifts minimum throughout season

CONTACTS

• INTERNAL: Children and Adult Ski & Ride School instructors and supervisors, cashiers, and other department managers.
• EXTERNAL: All guests of Mt. Rose

ESSENTIAL DUTIES & RESPONSIBILITIES

• Must maintain a current SafeSport certification or complete SafeSport training by the assigned deadline (paid for by the employer)
• Understand and follow policies and procedures
• Prepare children for lessons by helping put on their boots, gear, bibs, etc.
• Assist in class registration as needed.
• Observe all applicable safety standards.
• Assist in general operation of all Ski & Ride School activity.
• Coordinate and cooperate with other departments as necessary in the completion of the above essential duties.
• Provide information and answer questions about the resort to guests.
• Set up and take down of lesson areas
• Operation of conveyor belts (18 yrs+)
• Complete all required paperwork: class cards, time sheets, incident reports etc.
• Attend assigned trainings
• Performs other related tasks as necessary
• Other duties assigned

Qualifications

Skills

Required

Customer Service

Expert

Expert

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.