Children's Services/ICW - CPS Supervisor/Intake

Puyallup Tribe; Tacoma (WA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with profit sharing

Paid holidays

Birthday leave

Job summary

The Puyallup Tribe is seeking a CPS Supervisor/Intake to lead intake for child abuse/neglect investigations within the PTCS/ICW program. You will supervise CPS Investigators and FVS Case Managers, coordinate case assignments, and ensure timely, accurate documentation and reporting to support safety and best outcomes for children.

Responsibilities include handling emergent risk assessments, coordinating with law enforcement when needed, and maintaining the CPS case roster while participating in

Qualifications

• Bachelor’s degree in a related field or a B.S.W. required.
• Two years of supervisory experience required.
• Experience in CPS investigations is required.
• Intermediate Word processing skills (MS Word) required.
• Knowledge and experience using spreadsheets (MS Excel) required.

Responsibilities

• Takes and receives reports of child abuse/neglect and assigns to CPS Investigators/FVS Case Managers.
• Interview referrers and document information; ask clarifying questions and obtain details.
• Assess risk, safety and protective factors and document in the Children’s Services database.
• Research collateral and historical information in DCYF’s FamLink and PTCS files.
• Create intake notes and document all pertinent information.
• Consult with supervisor on intakes involving emergent risk or danger.
• Develop resources associated with job functions in the program.

Skills

Supervisory experience

CPS investigations

Microsoft Word

Microsoft Excel

Education

Bachelor’s degree in related field or B.S.W.

Two years supervisory experience

Tools

Microsoft Word

Microsoft Excel

Job description

Open: August 3, 2026

Close: When Filled

Job Title: CPS Supervisor/Intake

Department: PTCS/ICW

Reports To: Director

Hours: 40 Hrs/Wk – Full Time

Salary: Based on Salary Matrix+Benefits

Requisition: 928

* Salaries are market competitive. For accurate salary information, call [phone] or email [e-mail]. The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary

Responsible for conducting initial intake of cases involving allegations of abuse and neglect of Indian Children within the Puyallup Tribal Jurisdiction as mandated by the Children and Family Protection Code of the Puyallup Tribe of Indians. Supervises CPS Investigators & FVS Case Managers.

Essential Duties and Responsibilities

1. Takes and receives reports of child abuse/neglect allegations from community and Department of Children, Youth and Families (DCYF) and makes a determination regarding the nature of the allegations per Tribal code’s definition of abuse and neglect of a child. Assigns to CPS Investigators, and FVS Case Managers.
2. Interview referrers and document information received, including asking clarifying questions, obtaining details and assessing the information provided.
3. Assess risk, safety and protective factors then document/record in Children’s Services database.
4. Research collateral and historical information in DCYF’s FamLink and PTCS files.
5. Create intake, case notes, and document all pertinent information.
6. Consult with the supervisor on all intakes regarding children needing emergent response due to current threats of danger and risk of imminent harm.
7. Develop resources directly associated to job functions in the program.
8. Assign cases in collaboration with supervisor and provide CPS Investigators, and FVS Case Managers with all information pertaining to cases.
9. Makes recommendations for risk and safety assessment tools for implementation.
10. Work with ICW when transferring cases from ICW to Children’s Services.
11. Refers case to Law Enforcement when a criminal action or safety issue is alleged.
12. Collects all necessary data for grants.
13. Back up CPS worker when needed for field work.
14. Leads CPS meetings and is responsible for maintaining the CPS case roster.
15. Primary contact person for State of Washington Intake line to collaborate with intake regarding information for screen in or out investigations.
16. Testifies and presents CPS evidence and case plan as needed in tribal hearings.
17. Reviews comprehensive reports and affidavits for court filing.
18. Available for after-hours supervision and support as needed.
19. Promptly follows up with supervisor and initiates appropriate actions if requested.
20. Maintains and ensures extreme level of confidentiality and appropriate professional boundaries regarding client.
21. Prioritize workload based on client needs.
22. Adheres to the Child and Family Protection Code; Duty to Report Child Abuse and Neglect.
23. Participates in departmental staff meetings and trainings.
24. Will continuously engage in professional development including but not limited to, cross training throughout the department and keeping up with the latest trends and best practices of child welfare service delivery.
25. Participate in departmental community outreach.
26. Performs other duties as assigned.

Supervisory Responsibilities

Position will act as the direct supervisor of the CPS Investigators, and FVS Case Managers. Responsible for training, assigning cases, and will serve as a resource to Investigators and others within the department.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A. in a related field or a B.S.W.) from a four-year college or university and four years of experience in CPS investigations required. Previous supervisory experience of two years required. Casework services also preferred. Experience interviewing children and families is required. Intermediate word processing skills (Microsoft Word) is required. Knowledge and experience using spreadsheet applications (Microsoft Excel) is required.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period you will be credited with 6 months of experience).

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Licenses or Certificates

Must have and maintain a valid and unrestricted Washington State driver’s license and proof of insurance.

Must have and maintain a current First Aid and CPR certification and HIV/AIDS training certificate.

Must pass Washington State DSHS criminal history and CPS background inquiry every two years unless otherwise indicated.

Willing to attend training for professional development.

Other Skills and Abilities

Must pass tuberculosis test.

Must be available on nights and weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires the ability to operate a typewriter, personal computer, multi-line telephone, calculator, facsimile and photocopier.
• Requires the ability to read, write, communicate, and interpret information accurately in English.
• Requires the ability to concentrate and consistently produce accurate work.
• While performing the duties of this job, the employee is regularly required to stand; walk; talk or hear; use hands to finger, handle or feel and taste or smell.
• The employee is frequently required to climb or balance.
• The employee is occasionally required to sit and stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level is low to moderate.
• The physical exertion is low to moderate.
• Work is performed in an office setting with regular local travel.
• There are frequent employee contacts and interruptions during the day.
• Position may be stressful at times due to the sensitive or confidential issues being addressed.
• Employee is required to be able to work a flexible schedule which may include weekends, evenings or holidays if needed to respond to a crisis.
• Requires occasional travel using employee’s personal transportation.

The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.