Children's Services/ICW - Case Aide

Puyallup Tribe; Tacoma (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employer-paid medical

Dental insurance

Vision insurance

Life insurance

401(k) plan with profit sharing

Paid holidays

Paid time off including birthday leave

Job summary

The Puyallup Tribe of Indians is seeking a Case Aide in Washington to support visitation and transportation services for families reunifying with their children. You will assist Case Workers, CPS, ICW Liaisons, and Foster Home Licensors, and help with after-hours tasks and events.

Responsibilities include supervisory visits, documenting reports, coordinating resources, and maintaining calendars. The role requires flexibility for evening and weekend work and a commitment to confidentiality and

Qualifications

• Requires High School Diploma or GED and 1 year related experience in a Social Work setting.
• Must have beginner to intermediate Word and Excel experience.
• No CPS history or founded allegations of abuse or neglect.

Responsibilities

• Participates in weekly staffing meetings with supervisor.
• Supervises visits and provides written visitation reports.
• Provides transportation for children and families to appointments and documents records.
• Assists department in identifying resources for families (phone, appointments, transportation).
• Obtains necessary paperwork to meet family needs.
• Assists with paperwork, filing, and uploading into databases.
• May transport children out of state or assist with transport.
• Responds to afterhours emergencies as needed.
• Schedules visitations with some nights, holidays, weekends.
• Maintains multiple calendars and follows up on caseload concerns.
• Maintains client confidentiality and professional boundaries.
• Participates in trainings and community events.
• Engages in ongoing professional development and cross-training.

Skills

Communication skills

Written reports

Confidentiality

TB testing

Education

High School Diploma/GED

1 year related experience in Social Work

Tools

Word

Excel

Job description

Open: June 3, 2026

Close: When filled

Job Title: Case Aide

Department: Children’s Services/ICW

Reports To: Director

Hours: 40 Hrs/Wk - Full Time

Salary: Based on Salary Matrix+Benefits

Requisition: 681

Salaries are market competitive. For accurate salary information, call [phone] or email [e-mail]. The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary

The purpose of this position is to provide visitation and transportation services for families and children being reunified by the with their families and assists in providing support to Case Workers, CPS, ICW Liaisons and Foster Home Licensors where needed. Assist with after hours tasks, such as events and services.

Essential Duties and Responsibilities

1. Participates in weekly staffing meetings with direct supervisor for the purpose of addressing family and child needs.
2. Supervises visits and provides caseworker/liaison with detailed written visitation reports of each assigned family and in person communication if there are any concerns or needs that arise.
3. Provides transportation for children and families to identified appointments related to their specific case plan and documents complete case records of each transport.
4. Assist department in identifying resources for families, i.e. phone calls, setting appointments, transportation.
5. Assists department in obtaining necessary paperwork to meet the needs of families.
6. Assists caseworkers/liaisons with paperwork, filing and uploading into databases, and other case management duties.
7. May need to transport children out of state/or assist caseworkers/liaisons in these transports.
8. Available to respond to afterhours emergencies as needed.
9. Flexibility in scheduling visitations to meet family’s needs, including some nights, holidays and weekends.
10. Maintains multiple calendars and schedules.
11. Promptly follows up with supervisor and initiates appropriate actions if there are any concerns with the current assigned caseload.
12. Maintains confidentiality and appropriate professional boundaries regarding clients.
13. Participates in departmental staff meetings and trainings.
14. Will continuously engage in professional development including but not limited to, cross training throughout the department and best practices of child welfare service delivery.
15. Participate in departmental community events.
16. Performs other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications and Requirements

Education and/or Experience

High School Diploma/GED required and one year of related experience and/or training working with Native American children and their families in a Social Work setting required; or equivalent combination of minimum education requirement and experience. Must have beginner to intermediate computer experience in Word and Excel. Must have no current or previous Tribal or State CPS history or founded allegations of child abuse or neglect.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period you will be credited with 6 months of experience).

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Licenses or Certificates

Must have a clean driving record for the past five years (no driving related criminal actions or traffic related infractions either pending or adjudicated).

Must have and maintain a valid and unrestricted Washington State driver's license and proof of insurance. Must be insurable to occasionally drive Tribal vehicles.

Must pass a Washington State DSHS criminal history and CPS background inquiry upon hire and every two years thereafter unless otherwise indicated.

First Aid and CPR certification must obtain within the first 90-days of hire.

HIV/AIDS certification must obtain within the first 90-days of hire.

BBP (Blood Borne Pathogens) certification must obtain within the first 90-days of hire.

Mandated Reporting training must obtain within the first 30-days of hire and annually thereafter for all PTCS staff.

Trauma Informed Care certification must obtain within the first 90-days of hire.

Other Skills and Abilities

Must successfully pass a TB (tuberculosis) test upon hire.

Must be 21 years old or 18-20 if enrolled in a BSW program.

Knowledge of child safety.

Must be willing to attend training for professional development. Adheres to the Child and Family Protection Code; Duty to Report Child Abuse and Neglect.

Knowledge of Native American family dynamics. Sensitive to and familiar with the social/cultural needs of Tribal children and their families.

Must maintain a strict level of confidentiality at all times.

Must be available to work some nights and weekends as needed.

Physical Demands

• Requires the ability to operate a, personal computer, multi-line telephone, calculator, facsimile and photocopier and other general office equipment.
• Requires the ability to read, write, communicate, and interpret information accurately in English.
• Requires the ability to concentrate and consistently produce accurate work.
• While performing the duties of this job, the employee is regularly required talk or hear.
• The employee is frequently required to sit.
• The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; reach with hands and use hands to finger, handle and feel.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• The noise level is low to moderate.
• The physical exertion is low to moderate.
• Work is performed in an office setting with frequent outside travel.
• There are frequent employee contacts and interruptions during the day.
• Position may be stressful at times due to the sensitive or confidential issues being addressed.
• Requires local travel using employee's personal transportation.

The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Indian Preference Employer as Required by Law